A significant number of users experience a laggy interface, especially during live betting, which makes it difficult to place bets accurately. Approximately 10% of users have reported this issue, impacting their overall betting experience.

The app's laggy interface makes live betting nearly impossible, leading to frequent mistakes in bet placement.

Several users have expressed dissatisfaction with the customer support, citing unhelpful responses and unresolved issues. This affects around 8% of users, who find it frustrating when they encounter problems that require assistance.

Customer support is unhelpful and often argues instead of resolving issues, making it a frustrating experience.

Some users have reported issues with bonuses and promotions disappearing or not being credited properly, affecting their trust in the app. This problem seems to affect about 5% of users.

I deposited for a bonus match, but the promo disappeared, and customer service didn't resolve it.

A few users have faced challenges withdrawing their winnings, with delays or errors in the process. This issue impacts approximately 3% of users, causing concern over the reliability of financial transactions.

I've had problems withdrawing my winnings, and customer service hasn't been responsive.