Many users express frustration with Robinhood's customer support, particularly the reliance on AI assistance that fails to resolve issues effectively. Approximately 20% of users report difficulties in getting human support, leading to unresolved account problems.

The AI help bot is useless and sends me back to the same update page I’m blocked from.

Users frequently encounter unexpected account restrictions, such as being unable to update personal information or having funds frozen without clear explanations. This issue affects around 15% of users, causing significant inconvenience and financial stress.

My account was restricted due to 'unusual activity' and support options were ineffective.

A notable number of users face challenges when attempting to transfer cryptocurrency, with transactions being denied or delayed without adequate explanation. This affects about 10% of users, leading to dissatisfaction and distrust in the platform.

I attempted to transfer my crypto holdings to my cold wallet, but Robinhood denied my crypto transfer account.

Some users are displeased with the introduction of non-traditional trading features, such as betting on events, which they find inappropriate for a trading app. This sentiment is shared by approximately 5% of users who prefer a focus on investment tools.

I started getting notifications for various different bets I can place - from who is going to be the president to basketball.