Runna: Running Training Plans
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Some users find it challenging to rearrange workouts within their training schedule, which can be inconvenient for those with fluctuating availability. Approximately 5% of users have mentioned this issue, indicating a need for more flexible scheduling options. "I find it difficult to move workouts around in the schedule, especially when working towards a race goal."
2
A few users experience issues with syncing their workouts between devices, such as starting a session on an iPhone and not being able to view it on an Apple Watch. This affects about 3% of users, suggesting improvements in cross-device functionality could enhance user experience. "The only downside is that it doesn’t yet support the feature that lets me see my training on the Apple Watch if I start it on the iPhone."
3
Some users feel that the responses from the support team can be generic, which may not fully address their specific concerns. This issue affects around 2% of users, highlighting an opportunity to provide more personalized support. "Sometimes the answers from the team seem a little generic."
4
A small number of users have difficulty managing their subscription settings, such as turning off auto-renewal, which can lead to unintended charges. This issue impacts about 1% of users, indicating a need for clearer subscription management options. "I accidentally paid for a year and found it hard to manage the subscription settings."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
14 day free trial of paid features
Migrate your feedback in one-click