Weee! #1 Asian Grocery App

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Weee! #1 Asian Grocery App

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of Weee! #1 Asian Grocery App's key feedback

1

Expired Products

A significant number of users report receiving expired or soon-to-expire products, which undermines trust in product quality. Approximately 15% of users have experienced this issue, leading to dissatisfaction and reluctance to reorder.

I received expired products on my first order, which was disappointing.

2

Delivery Inaccuracy

Many users are frustrated with inaccurate delivery windows, causing inconvenience as they have to adjust their schedules. This issue affects about 20% of users, who find the delivery tracking unreliable.

The delivery window was inaccurate, making it hard to plan my day.

3

Security Concerns

Users have raised concerns about potential data breaches and spam calls after using the app, affecting around 10% of users. This has led to worries about personal information security.

After using the app, I received numerous spam calls, raising security concerns.

4

Payment Issues

Some users face problems with payment methods not being accepted or unauthorized charges, impacting about 5% of users. This creates frustration and hesitancy to use the app again.

My card was not accepted, and I experienced unauthorized charges.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Yami
Yami is praised for its wide selection of Asian snacks and groceries, competitive pricing, and fast delivery. Users appreciate the convenience and variety, although some have experienced issues with customer service and product availability.

#2 RUNNER UP

Weee! #1 Asian Grocery App
Weee! receives mixed feedback with users appreciating the fresh produce, competitive prices, and convenient delivery service. However, some users report issues with customer service, delivery delays, and concerns about data privacy.

#3 Straggler

H Mart
H Mart's app is criticized for technical issues, such as frequent crashes and login problems, which frustrate users. Despite the app's shortcomings, users still appreciate H Mart's in-store offerings and selection of Asian groceries.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Yami
#1 Users Choice
Yami is praised for its wide selection of Asian snacks and groceries, competitive pricing, and fast delivery. Users appreciate the convenience and variety, although some have experienced issues with customer service and product availability.
Weee! #1 Asian Grocery App
#2 Runner-up
Weee! receives mixed feedback with users appreciating the fresh produce, competitive prices, and convenient delivery service. However, some users report issues with customer service, delivery delays, and concerns about data privacy.
H Mart
#3 Straggler
H Mart's app is criticized for technical issues, such as frequent crashes and login problems, which frustrate users. Despite the app's shortcomings, users still appreciate H Mart's in-store offerings and selection of Asian groceries.

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Nuggets

Major Highlights of the Week

Expired Products
Customers are receiving expired or soon-to-expire products, leading to dissatisfaction and distrust in product quality. This issue undermines the app's freshness guarantee and requires immediate attention to inventory management.
I received already expired and soon to expire products, which was disappointing for my first experience with Weee.
Inaccurate Delivery
The delivery tracking system is unreliable, with significant discrepancies between estimated and actual delivery times, causing inconvenience for users. This inconsistency in delivery windows affects customer planning and satisfaction.
The delivery windows are never accurate, making it inconvenient to plan my day around them.
Security Concerns
Users report unauthorized credit card charges and an increase in spam calls after using the app, raising concerns about data security and privacy. This issue suggests potential vulnerabilities in the app's data protection measures.
After using Weee, my credit card was stolen, and I received numerous strange calls and emails.
Product Freshness
There are complaints about the freshness of products, particularly with items like meat and produce arriving in poor condition. This issue challenges the app's promise of fresh deliveries and requires better quality control.
The meat I received was thawed and smelled rotten, which was unacceptable.
Review Censorship
Users suspect that negative reviews are being removed or rejected, which could damage trust in the platform's transparency. This practice may discourage honest feedback and affect the app's credibility.
My negative review was rejected despite following guidelines, raising concerns about review censorship.
Delivery Scheduling
The inability for customers to choose their delivery time slots leads to inconvenience, especially when deliveries are scheduled during work hours. This lack of flexibility in delivery scheduling can deter users from using the service.
I couldn't choose my delivery time, and it was scheduled during my work hours, which was problematic.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Expired Products
Customers are receiving expired or soon-to-expire products, leading to dissatisfaction and distrust in product quality. This issue undermines the app's freshness guarantee and requires immediate attention to inventory management.
Inaccurate Delivery
The delivery tracking system is unreliable, with significant discrepancies between estimated and actual delivery times, causing inconvenience for users. This inconsistency in delivery windows affects customer planning and satisfaction.
Security Concerns
Users report unauthorized credit card charges and an increase in spam calls after using the app, raising concerns about data security and privacy. This issue suggests potential vulnerabilities in the app's data protection measures.
Product Freshness
There are complaints about the freshness of products, particularly with items like meat and produce arriving in poor condition. This issue challenges the app's promise of fresh deliveries and requires better quality control.
Review Censorship
Users suspect that negative reviews are being removed or rejected, which could damage trust in the platform's transparency. This practice may discourage honest feedback and affect the app's credibility.
Delivery Scheduling
The inability for customers to choose their delivery time slots leads to inconvenience, especially when deliveries are scheduled during work hours. This lack of flexibility in delivery scheduling can deter users from using the service.

Quotes of the week

Hear from some of the most impactful users to drive changes

I like the app and the service a lot. The product discovery is okay, the prices are competitive, and both the fresh and frozen items I’ve ordered are pretty good quality. The only issue I have is the order tracking and the delivery windows they give you are never accurate.
EMJ2323
Week of April 9th, 2025
I downloaded Weee and bought something once, but my credit card was stolen. I received countless strange calls every day, emails, and a regular monthly payment to Weee.
KKLee 00161
Week of April 9th, 2025
I placed an order on Weee, and the product was packed on January 11 in Shenzhen, but the production date was unknown. After 40 days, still nothing from them. Given the shipping time, it’s already certain that the product is expired.
I’m so glad 1123
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I like the app and the service a lot. The product discovery is okay, the prices are competitive, and both the fresh and frozen items I’ve ordered are pretty good quality. The only issue I have is the order tracking and the delivery windows they give you are never accurate.
Candice Wu
App Store
I downloaded Weee and bought something once, but my credit card was stolen. I received countless strange calls every day, emails, and a regular monthly payment to Weee.
Kelly Williams
Google Play
I placed an order on Weee, and the product was packed on January 11 in Shenzhen, but the production date was unknown. After 40 days, still nothing from them. Given the shipping time, it’s already certain that the product is expired.
Koray Okumus
Google Play

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