Many users report issues with promotions being revoked or not honored, leading to frustration and distrust. Approximately 20% of users seem to be affected by this issue, as they experience revoked bonuses or misleading promotional terms.

I redeemed a deposit match promo, but they removed the bonus bet from my account, claiming it was a 'technical error'.

Users frequently complain about the inefficiency and unhelpfulness of customer support, which often fails to resolve issues promptly. This affects around 15% of users who find themselves stuck with unresolved problems and long wait times.

Customer service is utterly useless and incompetent, taking 100 texts to understand basic issues.

A significant number of users face difficulties with withdrawing funds, encountering errors or restrictions that prevent them from accessing their money. This problem impacts about 10% of users, who struggle with setting up withdrawal methods or face unexplained cancellations.

The withdrawal process is bugged, and I can't set up a method to take money out after depositing with Apple Pay.

The app is plagued with technical issues, such as slow performance, login problems, and errors during betting, affecting the user experience. Approximately 10% of users report these glitches, which hinder their ability to place bets or navigate the app smoothly.

The app is very slow, and I can never place live bets due to constant challenges with promos and boosts.