Many users are frustrated by the lack of clarity regarding the subscription model, with some feeling misled about the free trial and subsequent charges. Approximately 30% of users express dissatisfaction with unexpected charges or difficulty in canceling subscriptions.

I was charged for a year without a trial, despite canceling my membership.

Users are annoyed by the extensive data collection process required before accessing the app, which many find unnecessary and intrusive. Around 25% of users mention the lengthy survey as a significant deterrent.

The app asks too many questions and collects unnecessary data before use.

A significant number of users are disappointed by the lack of comprehensive restaurant information, with many areas having little to no data available. Approximately 20% of users report that the app fails to provide useful information for their location.

Less than 10% of restaurants I looked up had any information on the app.

The app's subscription fee is seen as a barrier, especially for users on a budget who feel that basic features should be accessible for free. About 15% of users express concerns over the cost, particularly given the limited data available.

I can't use the app without paying a subscription fee, which is too expensive for my budget.