SHAREit: Transfer, Share Files

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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SHAREit: Transfer, Share Files

Top Insights This Week

Week of April 7th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of SHAREit: Transfer, Share Files's key feedback

1

Excessive Ads

A significant number of users, approximately 60%, report that the app is inundated with ads, making it nearly impossible to use effectively. The frequency and duration of these ads disrupt the user experience, leading to frustration and dissatisfaction.

The app is so full of ads that it's practically unusable, with ads popping up every few seconds.

2

App Crashes

Around 25% of users experience frequent crashes and app instability, particularly after recent updates. This issue prevents users from accessing their files and using the app's core functionalities, leading to a negative user experience.

The app crashes constantly, making it impossible to open or use.

3

Connection Issues

Approximately 10% of users face difficulties in establishing connections between devices, especially between iPhones and PCs. This problem hinders the app's primary function of file transfer, causing user frustration.

I can't connect my iPhone to my PC, even on the same WiFi network.

4

File Management Concerns

About 5% of users express concerns over file management, particularly the inability to locate or manage files effectively within the app. This issue raises questions about data security and ease of use.

I'm unable to find my PDF files within the app, and managing data is confusing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Send Anywhere
Send Anywhere receives high praise for its ease of use, fast transfer speeds, and cross-platform compatibility. Users appreciate its simple interface and reliable performance, although some express concerns about privacy and ads.

#2 RUNNER UP

Xender
Xender is well-regarded for its fast and efficient file transfer capabilities, with many users highlighting its ease of use and reliability. However, some users report issues with ads and connectivity problems, particularly with newer updates.

#3 Straggler

SHAREit: Transfer, Share Files
SHAREit faces significant criticism due to excessive ads that disrupt usability, with many users finding the app almost unusable. Despite this, some users appreciate its cross-platform transfer capabilities, especially between iOS and Android.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Send Anywhere
#1 Users Choice
Send Anywhere receives high praise for its ease of use, fast transfer speeds, and cross-platform compatibility. Users appreciate its simple interface and reliable performance, although some express concerns about privacy and ads.
Xender
#2 Runner-up
Xender is well-regarded for its fast and efficient file transfer capabilities, with many users highlighting its ease of use and reliability. However, some users report issues with ads and connectivity problems, particularly with newer updates.
SHAREit: Transfer, Share Files
#3 Straggler
SHAREit faces significant criticism due to excessive ads that disrupt usability, with many users finding the app almost unusable. Despite this, some users appreciate its cross-platform transfer capabilities, especially between iOS and Android.

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Nuggets

Major Highlights of the Week

Excessive Ads
The app is inundated with ads, making it nearly impossible to use for its intended purpose of file sharing. Users are frustrated as ads pop up frequently, disrupting the user experience.
I literally can’t even use the app because every time an ad is done playing a new one pops up it’s honestly unbelievable.
App Crashes
Frequent crashes and app instability are reported, particularly after recent updates, preventing users from accessing their files. This issue is critical as it locks users out of their data.
Every is complaining about the current update… it’s crashing or not even opening… please do something.. we our files locked in the and we can’t risk deleting them nor can we access them neither…
Connection Failures
Users experience persistent connection failures when attempting to transfer files between devices, even on the same network. This undermines the app's core functionality of seamless file sharing.
I’ve tried and tried but cannot establish a connection between my iPhone and window PC. Even on the same WiFi network I still get 'Connect failed' worthless app.
File Management Issues
There are significant concerns about file management, with users unable to locate or manage their files effectively within the app. This includes difficulties in finding specific file types like PDFs.
I'm feeling overwhelmed by the excessive number of advertisements I'm encountering lately, and it's causing me to question the whereabouts of my data within the Files app.
Poor User Interface
The app's user interface is criticized for being cluttered and unintuitive, detracting from the user experience. Users find it difficult to navigate and perform basic functions.
The look’s awful btw, since you said it’s been freshened. It has not.
Subscription Confusion
There is confusion and dissatisfaction regarding the app's subscription model, particularly around the automatic renewal process. Users are unclear about how to manage their subscriptions effectively.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Excessive Ads
The app is inundated with ads, making it nearly impossible to use for its intended purpose of file sharing. Users are frustrated as ads pop up frequently, disrupting the user experience.
App Crashes
Frequent crashes and app instability are reported, particularly after recent updates, preventing users from accessing their files. This issue is critical as it locks users out of their data.
Connection Failures
Users experience persistent connection failures when attempting to transfer files between devices, even on the same network. This undermines the app's core functionality of seamless file sharing.
File Management Issues
There are significant concerns about file management, with users unable to locate or manage their files effectively within the app. This includes difficulties in finding specific file types like PDFs.
Poor User Interface
The app's user interface is criticized for being cluttered and unintuitive, detracting from the user experience. Users find it difficult to navigate and perform basic functions.
Subscription Confusion
There is confusion and dissatisfaction regarding the app's subscription model, particularly around the automatic renewal process. Users are unclear about how to manage their subscriptions effectively.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is a literal landmine for ads. It is UNUSABLE without any exaggeration.
flnchl
Week of April 7th, 2025
Every time an ad is done playing, a new one pops up. It's honestly unbelievable.
Cashmoneyaf
Week of April 7th, 2025
I can’t transfer files between my iPhone and another Android phone most of the time.
Smartest person in world
Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is a literal landmine for ads. It is UNUSABLE without any exaggeration.
Candice Wu
App Store
Every time an ad is done playing, a new one pops up. It's honestly unbelievable.
Kelly Williams
Google Play
I can’t transfer files between my iPhone and another Android phone most of the time.
Koray Okumus
Google Play

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