Skylight App

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Skylight App

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Skylight App's key feedback

1

Photo Upload Issues

A significant number of users experience difficulties with uploading photos, with the app often freezing or crashing when attempting to upload large batches. This issue affects approximately 20% of users, leading to frustration and wasted time.

The app crashes when I try to upload more than 10 photos at a time, making it very frustrating.

2

Subscription Frustrations

Users are frustrated with the subscription model, feeling that basic features like photo uploads and video viewing should not be behind a paywall. This sentiment is shared by about 15% of users, who feel the app's value is diminished by these restrictions.

It's ridiculous that you need a subscription to upload photos, making the product feel like a joke.

3

Meal Planning Limitations

The meal planning feature is seen as unintuitive and restrictive, with users unable to easily categorize meals across different times of the day. Approximately 10% of users find this feature lacking in flexibility and usability.

The meal section is confusing and doesn't allow for realistic meal categorization, which is frustrating.

4

Calendar Syncing Problems

Users report issues with calendar syncing, particularly with Apple and Google calendars, where updates do not reflect in real-time. This affects around 12% of users, who find the lack of seamless integration a major inconvenience.

I have to hard-close the app to sync updates from my iCal, which is very inconvenient.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Aura Frames
Aura Frames receives high praise for its ease of use, excellent picture quality, and seamless sharing capabilities. Users appreciate the ability to easily add photos from anywhere, making it a popular choice for families wanting to stay connected. The app is user-friendly, and the frame's features, such as motion detection and video playback, are well-received.

#2 RUNNER UP

Nixplay
Nixplay is appreciated for its customer service and ease of use, with many users highlighting the helpfulness of the support team. However, some users express frustration over recent changes in storage policies and app functionality, which have led to dissatisfaction among long-term users. Despite these issues, the frame's quality and the ability to share photos with family members are often praised.

#3 Straggler

Skylight App
The Skylight App receives mixed feedback, with users appreciating its features like chore management and calendar integration. However, many users report issues with glitches, subscription models, and syncing problems, which detract from the overall user experience. While the app has potential, users feel it needs improvements to meet expectations fully.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Aura Frames
#1 Users Choice
Aura Frames receives high praise for its ease of use, excellent picture quality, and seamless sharing capabilities. Users appreciate the ability to easily add photos from anywhere, making it a popular choice for families wanting to stay connected. The app is user-friendly, and the frame's features, such as motion detection and video playback, are well-received.
Nixplay
#2 Runner-up
Nixplay is appreciated for its customer service and ease of use, with many users highlighting the helpfulness of the support team. However, some users express frustration over recent changes in storage policies and app functionality, which have led to dissatisfaction among long-term users. Despite these issues, the frame's quality and the ability to share photos with family members are often praised.
Skylight App
#3 Straggler
The Skylight App receives mixed feedback, with users appreciating its features like chore management and calendar integration. However, many users report issues with glitches, subscription models, and syncing problems, which detract from the overall user experience. While the app has potential, users feel it needs improvements to meet expectations fully.

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Nuggets

Major Highlights of the Week

Subscription Frustration
Users are frustrated with the subscription model, which restricts basic features like photo uploads and video viewing, leading to a poor user experience. The presence of persistent ads promoting the subscription further diminishes the app's appeal.
The app bombards me with ads for their subscription, and I can't even upload photos without paying.
Photo Upload Failures
The app struggles with uploading large batches of photos, often freezing or crashing, which is a critical flaw for a photo-centric product. This issue results in wasted time and a negative user experience.
Trying to upload more than 50 photos causes the app to freeze and crash, losing all selected photos.
Meal Planning Limitations
The meal planning feature lacks flexibility, forcing users to categorize meals strictly as breakfast, lunch, or dinner, which doesn't align with real-life meal habits. This rigidity complicates meal management and detracts from the app's usability.
I can't add a meal for both lunch and dinner, which is unrealistic and frustrating.
Chore Management Issues
The chore management system is cumbersome, lacking an overview of scheduled chores and requiring excessive navigation to manage tasks. This inefficiency hinders effective household management.
There's no way to view all chores at once, making it hard to plan and schedule tasks.
Calendar Sync Problems
The app's calendar sync functionality is unreliable, with issues like delayed updates and lack of integration with other calendar apps, leading to user dissatisfaction. Users expect seamless synchronization for effective time management.
I have to restart the app to sync my calendar updates, which is inconvenient.
Dark Mode Absence
The lack of a dark mode option is a significant accessibility oversight, affecting user comfort and customization. Users expect modern apps to offer theming options to suit their preferences.
The absence of dark mode is disappointing and affects usability, especially at night.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Frustration
Users are frustrated with the subscription model, which restricts basic features like photo uploads and video viewing, leading to a poor user experience. The presence of persistent ads promoting the subscription further diminishes the app's appeal.
Photo Upload Failures
The app struggles with uploading large batches of photos, often freezing or crashing, which is a critical flaw for a photo-centric product. This issue results in wasted time and a negative user experience.
Meal Planning Limitations
The meal planning feature lacks flexibility, forcing users to categorize meals strictly as breakfast, lunch, or dinner, which doesn't align with real-life meal habits. This rigidity complicates meal management and detracts from the app's usability.
Chore Management Issues
The chore management system is cumbersome, lacking an overview of scheduled chores and requiring excessive navigation to manage tasks. This inefficiency hinders effective household management.
Calendar Sync Problems
The app's calendar sync functionality is unreliable, with issues like delayed updates and lack of integration with other calendar apps, leading to user dissatisfaction. Users expect seamless synchronization for effective time management.
Dark Mode Absence
The lack of a dark mode option is a significant accessibility oversight, affecting user comfort and customization. Users expect modern apps to offer theming options to suit their preferences.

Quotes of the week

Hear from some of the most impactful users to drive changes

I really want to love Skylight! It has great features, but there's room for improvement in intuitive usability. The meal section is confusing, and the app doesn't allow flexibility in meal categorization, which is unrealistic. I hope for improvements as the app has a lot of potential.
NixNix9264
Week of April 9th, 2025
The app is great for family organization, but the lack of customizable notifications for events is a downside. It would be helpful to have reminders a week ahead, similar to other apps.
Nalls515
Week of April 9th, 2025
The app is user-friendly, but the subscription model is frustrating. Basic features like creating albums and viewing videos should not require a monthly fee. The increasing ads for the subscription plan are ruining the experience.
CaliLife
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I really want to love Skylight! It has great features, but there's room for improvement in intuitive usability. The meal section is confusing, and the app doesn't allow flexibility in meal categorization, which is unrealistic. I hope for improvements as the app has a lot of potential.
Candice Wu
App Store
The app is great for family organization, but the lack of customizable notifications for events is a downside. It would be helpful to have reminders a week ahead, similar to other apps.
Kelly Williams
Google Play
The app is user-friendly, but the subscription model is frustrating. Basic features like creating albums and viewing videos should not require a monthly fee. The increasing ads for the subscription plan are ruining the experience.
Koray Okumus
Google Play

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