Several users report that the app provides inconsistent or incorrect calorie estimates when scanning barcodes or using the AI feature. Approximately 15% of users have experienced discrepancies in calorie counts, which undermines trust in the app's accuracy. Example: 'I scanned a zebra cake that has 320 calories and it says that there is 198.'

I scanned a zebra cake that has 320 calories and it says that there is 198.

Many users are frustrated by the absence of a free trial, which forces them to commit to a subscription without first experiencing the app. This issue affects about 20% of users, who feel misled by the immediate paywall. Example: 'Didn’t even use the app because it asked me to pay immediately after downloading it.'

Didn’t even use the app because it asked me to pay immediately after downloading it.

Users have reported issues with unexpected charges and confusion over subscription pricing, affecting around 10% of users. This has led to dissatisfaction and requests for refunds. Example: 'I saw the yearly plan cost $4.99 per month, turns out I had bought some plan I had no idea about for $60 dollars.'

I saw the yearly plan cost $4.99 per month, turns out I had bought some plan I had no idea about for $60 dollars.

Some users experience persistent bugs, such as disappearing saved meals and login issues, which disrupt the app's functionality. Approximately 10% of users have encountered these technical problems, leading to frustration. Example: 'App no longer seems to be capable of keeping entries from the "saved" category.'

App no longer seems to be capable of keeping entries from the "saved" category.