Sling

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Sling

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Sling's key feedback

1

App Instability

A significant number of users, approximately 20%, report that the app is unstable, with frequent crashes and eternal loading screens, making it difficult to view schedules reliably. This instability forces users to restart the app frequently, which is frustrating and inconvenient.

The app crashes halfway through checking my schedule, forcing me to reopen it repeatedly.

2

Editing Limitations

Around 10% of users express frustration with the app's editing capabilities, noting that any changes must be made on a PC due to the app's slow and unstable performance, which limits its usefulness on mobile devices.

Editing anything on the app is incredibly slow and unstable, making it useless without a PC.

3

Random Refreshes

Approximately 5% of users experience random page refreshes when viewing their schedules, which disrupts their ability to navigate the app smoothly and often sends them back to previous weeks, causing annoyance.

The app randomly refreshes and sends me to the previous week, which is really annoying.

4

Notification Timing

Some users, about 5%, are disturbed by notifications at inconvenient times, such as late at night, and wish for a feature to limit when schedules can be edited to prevent these disruptions.

I get notifications at 2 am, and I wish there was a limit on when schedules can be edited.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Sling
Sling is praised for its ease of use, efficient scheduling, and effective communication features. Users appreciate its ability to streamline scheduling and provide reminders, although some report occasional glitches and crashes.

#2 RUNNER UP

Homebase
Homebase receives positive feedback for its user-friendly interface and comprehensive scheduling features. Users appreciate its ability to track hours and communicate with team members, though some experience issues with app stability and notifications.

#3 Straggler

ZoomShift
ZoomShift is valued for its simplicity and effective scheduling capabilities. Users find it easy to navigate and appreciate the ability to manage schedules, but some report issues with app stability and login processes.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Sling
#1 Users Choice
Sling is praised for its ease of use, efficient scheduling, and effective communication features. Users appreciate its ability to streamline scheduling and provide reminders, although some report occasional glitches and crashes.
Homebase
#2 Runner-up
Homebase receives positive feedback for its user-friendly interface and comprehensive scheduling features. Users appreciate its ability to track hours and communicate with team members, though some experience issues with app stability and notifications.
ZoomShift
#3 Straggler
ZoomShift is valued for its simplicity and effective scheduling capabilities. Users find it easy to navigate and appreciate the ability to manage schedules, but some report issues with app stability and login processes.

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Nuggets

Major Highlights of the Week

Editing Instability
The app is slow and unstable when editing schedules, forcing users to rely on a PC for changes, which undermines its mobile utility. This instability in the mobile app editing feature significantly hampers user experience and efficiency.
Editing anything on the app is incredibly slow and unstable, making it useless without a PC.
Frequent Crashes
The app crashes when users attempt to view the full schedule, particularly on iOS, disrupting workflow and causing frustration. This issue is exacerbated in environments with multiple employees, leading to repeated app restarts.
The app crashes when I try to view the full schedule on iOS, forcing me to restart it.
Eternal Loading
Users experience prolonged loading screens when accessing schedules, which severely impacts usability and satisfaction. This persistent loading issue is a major inconvenience, especially when timely access to schedules is critical.
The app constantly has eternal loading screens when trying to view my schedule.
Unwanted Notifications
Users are receiving notifications at inconvenient times, such as 2 am, due to lack of scheduling limits, which disrupts personal time. This lack of control over notification timing is a significant annoyance for users.
I get notifications at 2 am because there's no limit on when schedules can be edited.
Random Refreshes
The app randomly refreshes the schedule view, often sending users to the previous week, which disrupts navigation and efficiency. This unexpected behavior forces users to repeatedly find their place, causing frustration.
System Errors
Opening the app causes multiple system error messages and data usage issues, rendering phones temporarily useless. This severe malfunction not only affects app performance but also impacts overall device functionality.
Opening the app causes 4-5 system error messages and cuts off my data usage, making my phone useless.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Editing Instability
The app is slow and unstable when editing schedules, forcing users to rely on a PC for changes, which undermines its mobile utility. This instability in the mobile app editing feature significantly hampers user experience and efficiency.
Frequent Crashes
The app crashes when users attempt to view the full schedule, particularly on iOS, disrupting workflow and causing frustration. This issue is exacerbated in environments with multiple employees, leading to repeated app restarts.
Eternal Loading
Users experience prolonged loading screens when accessing schedules, which severely impacts usability and satisfaction. This persistent loading issue is a major inconvenience, especially when timely access to schedules is critical.
Unwanted Notifications
Users are receiving notifications at inconvenient times, such as 2 am, due to lack of scheduling limits, which disrupts personal time. This lack of control over notification timing is a significant annoyance for users.
Random Refreshes
The app randomly refreshes the schedule view, often sending users to the previous week, which disrupts navigation and efficiency. This unexpected behavior forces users to repeatedly find their place, causing frustration.
System Errors
Opening the app causes multiple system error messages and data usage issues, rendering phones temporarily useless. This severe malfunction not only affects app performance but also impacts overall device functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

Love this schedule app. Employees can see their own work schedules, request time off, and see who else is working to cover shift if needed.
Juli2369
Week of April 9th, 2025
Don't even try to edit anything on the app, incredibly slow and unstable. Any changes that need to be made must be done on PC, making the app useless.
EffPer
Week of April 9th, 2025
Please fix the glitch in the full schedule view where it just crashes. When I click view schedule on iOS and scroll down to see who all is working the same shift as me it just crashes and everything disappears forcing me to restart it.
Ivy23
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Love this schedule app. Employees can see their own work schedules, request time off, and see who else is working to cover shift if needed.
Candice Wu
App Store
Don't even try to edit anything on the app, incredibly slow and unstable. Any changes that need to be made must be done on PC, making the app useless.
Kelly Williams
Google Play
Please fix the glitch in the full schedule view where it just crashes. When I click view schedule on iOS and scroll down to see who all is working the same shift as me it just crashes and everything disappears forcing me to restart it.
Koray Okumus
Google Play

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