Snagajob

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Snagajob

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Snagajob's key feedback

1

Location Inaccuracy

Many users report that the app fails to accurately detect or update their location, leading to job listings that are far from their desired area. Approximately 20% of users seem to be affected by this issue, as they receive job recommendations in distant locations despite setting specific location filters.

The app shows jobs from all over the place, even after entering my location.

2

Application Errors

A significant number of users experience issues when trying to apply for jobs, with frequent errors such as 'access denied' or 'page not found' messages. This problem affects about 15% of users, making it difficult for them to complete job applications.

Every job I click on to apply says 'access denied'.

3

Irrelevant Job Matches

Users often receive job recommendations that do not match their specified criteria, such as job type or distance. This affects around 10% of users, who find the job search results unhelpful and irrelevant to their needs.

I search for retail jobs but get a list of jobs I'm not qualified for.

4

Buggy User Experience

The app is reported to be buggy, with issues like excessive sign-outs and non-functional features, affecting approximately 10% of users. These technical glitches hinder the overall usability and reliability of the app.

The app is super buggy and gives jobs you specified you didn’t want.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Indeed
Indeed is highly praised for its user-friendly interface and effectiveness in job searching, with many users finding it reliable and helpful in securing employment. However, some users report issues with job recommendations and application processes.

#2 RUNNER UP

ZipRecruiter
ZipRecruiter receives positive feedback for its ease of use and quick application process, with many users appreciating the one-click apply feature and timely job matches. Some users, however, express frustration with irrelevant job suggestions and lack of remote job options.

#3 Straggler

Snagajob
Snagajob receives mixed feedback, with users appreciating its focus on hourly jobs and ease of use, but many report technical issues such as location inaccuracies, application errors, and frequent bugs, which hinder the job search experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Indeed
#1 Users Choice
Indeed is highly praised for its user-friendly interface and effectiveness in job searching, with many users finding it reliable and helpful in securing employment. However, some users report issues with job recommendations and application processes.
ZipRecruiter
#2 Runner-up
ZipRecruiter receives positive feedback for its ease of use and quick application process, with many users appreciating the one-click apply feature and timely job matches. Some users, however, express frustration with irrelevant job suggestions and lack of remote job options.
Snagajob
#3 Straggler
Snagajob receives mixed feedback, with users appreciating its focus on hourly jobs and ease of use, but many report technical issues such as location inaccuracies, application errors, and frequent bugs, which hinder the job search experience.

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Nuggets

Major Highlights of the Week

Location Mismatch
Users experience significant issues with the app's location services, which often display job listings far from their specified area, rendering the app ineffective for local job searches. This problem persists even after users attempt to manually update their location settings.
I updated my location, but it still shows jobs in other states.
Search Functionality
The search feature fails to deliver relevant job listings, often returning results unrelated to the user's specified criteria, such as job type or industry. This misalignment frustrates users who are seeking specific job categories.
Application Errors
Users encounter frequent errors when attempting to apply for jobs, including broken links and 'page not found' messages, which prevent them from completing applications. This technical issue significantly hinders the user experience and job application process.
Every time I try to apply, I get 'whoops page not found' errors.
Excessive Clicks
The application process requires too many steps, leading to user frustration and a cumbersome experience. Streamlining the application process could enhance user satisfaction and efficiency.
There are too many click-throughs just to apply for a job.
Profile Setup Issues
The app does not effectively pull information from users' resumes, requiring them to manually re-enter data, which is both time-consuming and prone to errors. This inefficiency detracts from the app's usability and appeal.
I have to enter all my information again because it doesn't pull from my resume.
Job Listing Quality
Users report encountering blank job listings and repetitive entries from a limited number of companies, which diminishes the perceived value and variety of job opportunities available on the platform.
All 3,000 jobs are just a mix of four different companies.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Location Mismatch
Users experience significant issues with the app's location services, which often display job listings far from their specified area, rendering the app ineffective for local job searches. This problem persists even after users attempt to manually update their location settings.
Search Functionality
The search feature fails to deliver relevant job listings, often returning results unrelated to the user's specified criteria, such as job type or industry. This misalignment frustrates users who are seeking specific job categories.
Application Errors
Users encounter frequent errors when attempting to apply for jobs, including broken links and 'page not found' messages, which prevent them from completing applications. This technical issue significantly hinders the user experience and job application process.
Excessive Clicks
The application process requires too many steps, leading to user frustration and a cumbersome experience. Streamlining the application process could enhance user satisfaction and efficiency.
Profile Setup Issues
The app does not effectively pull information from users' resumes, requiring them to manually re-enter data, which is both time-consuming and prone to errors. This inefficiency detracts from the app's usability and appeal.
Job Listing Quality
Users report encountering blank job listings and repetitive entries from a limited number of companies, which diminishes the perceived value and variety of job opportunities available on the platform.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app doesn't allow you to select a city or enter a zip code for job searches, relying only on IP address, which can be inaccurate.
Nicktakken
Week of April 9th, 2025
The job search function is frustrating as it shows irrelevant results, like jobs far from my location or not matching my filters.
Sungie.exe
Week of April 9th, 2025
I keep getting 'whoops page not found' errors when trying to apply for jobs, making the app unusable.
Lilbabyychass
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app doesn't allow you to select a city or enter a zip code for job searches, relying only on IP address, which can be inaccurate.
Candice Wu
App Store
The job search function is frustrating as it shows irrelevant results, like jobs far from my location or not matching my filters.
Kelly Williams
Google Play
I keep getting 'whoops page not found' errors when trying to apply for jobs, making the app unusable.
Koray Okumus
Google Play

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