stayconnect® remote
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users are frustrated with the app's inability to cast content from their devices to the hotel TV, despite expectations set by the app or hotel. Approximately 40% of users report this issue, leading to disappointment and confusion. Example: 'The app supposedly allows you to cast content to your hotel TV but it has never worked at any hotel I’ve stayed at.'
2
Many users experience persistent connection errors when trying to pair their devices with the hotel TV, rendering the app unusable. This issue affects about 30% of users, who often report invalid codes or error messages. Example: 'Followed the directions given by the hotel TV, entered code, and every time it says code is invalid.'
3
Users are disappointed by the app's limited functionality, as it only replicates basic remote control features without offering additional benefits. Around 25% of users express dissatisfaction with the app's lack of unique features. Example: 'It seriously only turns your phone into a TV remote while you’re holding the actual remote in your other hand.'
4
The app description and hotel instructions often mislead users into expecting more advanced features, such as account access or enhanced control, which are not available. This miscommunication affects about 20% of users, leading to negative reviews. Example: 'The TV says you can access your account and you can check out of your hotel and some additional features but all it is is the remote.'
COMPETITORS ANALYSIS
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#3 Straggler
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