A significant number of users, approximately 15%, report issues with unexpected charges and difficulties in managing subscriptions, leading to frustration and distrust. Users express dissatisfaction with being charged after canceling or not receiving notifications to cancel before being billed.

I canceled the subscription, yet I was still charged unexpectedly.

Around 10% of users are disappointed by the limited language offerings, as the app only supports English and Spanish, despite advertisements suggesting otherwise. This limitation leads to unmet expectations for those looking to learn other languages.

I was looking forward to learning French, but the app only offers English and Spanish.

Approximately 20% of users find the app's pricing to be too high, especially for students or those on a budget, which discourages continued use despite the app's effectiveness. Users wish for more affordable options or discounts.

I love the app, but it's very expensive, and I wish there was a student discount.

About 5% of users experience problems with the AI's ability to accurately recognize and respond to their speech, which hinders the learning process and causes frustration. This issue affects the app's core functionality of providing real-time feedback.

The app doesn't pick up on my voice well, making it hard to use effectively.