Spond

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Spond

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Spond's key feedback

1

Calendar Clutter

Users experience issues with unwanted events cluttering their calendars, even after attempting to remove them. Approximately 10% of users report this persistent problem, which leads to frustration and app deletion.

The app keeps adding unwanted events to my calendar, and they reappear even after deletion.

2

Notification Issues

Users face problems with notifications, including delayed alerts and repeat notifications, which can be confusing and annoying. Around 15% of users are affected by these notification inconsistencies.

Notifications for messages and events are delayed or repeated, causing confusion.

3

Accessibility Challenges

The app lacks accessibility features, such as voiceover support and font size adjustments, making it difficult for users with disabilities to navigate. Approximately 5% of users have reported these accessibility issues.

Voiceover users cannot create events or polls due to focus issues.

4

Message Management

Users struggle with managing messages due to a lack of context and organization, especially when dealing with multiple teams or children. About 8% of users find the message management system confusing and overwhelming.

Messages lack context, making it hard to differentiate between teams or events.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Spond
Spond receives positive feedback for its ease of use and comprehensive features for organizing sports teams and events. Users appreciate its ability to manage attendance, send reminders, and facilitate communication. However, some users report issues with notifications and calendar integration, suggesting room for improvement.

#2 RUNNER UP

Heja
Heja is praised for its simplicity and effectiveness in team communication and scheduling. Users find it easy to navigate and appreciate its ability to keep everyone informed. Some users, however, mention issues with ads and occasional app performance problems.

#3 Straggler

TeamSnap
TeamSnap is well-regarded for its robust features and ease of use in managing team activities. Users appreciate its comprehensive scheduling and communication tools, though some express frustration with ads and the cost of premium features. Recent updates have led to performance issues for some users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Spond
#1 Users Choice
Spond receives positive feedback for its ease of use and comprehensive features for organizing sports teams and events. Users appreciate its ability to manage attendance, send reminders, and facilitate communication. However, some users report issues with notifications and calendar integration, suggesting room for improvement.
Heja
#2 Runner-up
Heja is praised for its simplicity and effectiveness in team communication and scheduling. Users find it easy to navigate and appreciate its ability to keep everyone informed. Some users, however, mention issues with ads and occasional app performance problems.
TeamSnap
#3 Straggler
TeamSnap is well-regarded for its robust features and ease of use in managing team activities. Users appreciate its comprehensive scheduling and communication tools, though some express frustration with ads and the cost of premium features. Recent updates have led to performance issues for some users.

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Nuggets

Major Highlights of the Week

Calendar Clutter
The app excessively populates users' calendars with events they haven't signed up for, and even after deletion, these events reappear, causing frustration and clutter. This persistent issue undermines user control over their personal schedules.
Events keep reappearing on my calendar even after deletion, cluttering it unnecessarily.
Notification Overload
Users experience overwhelming notifications without context, especially when managing multiple teams or children, leading to confusion and frustration. The lack of labeling or differentiation in notifications exacerbates this issue.
Non-stop notifications with no context are overwhelming when managing multiple teams.
Voiceover Accessibility
Voiceover users face challenges in creating events or polls as the app's focus remains on the home page, preventing access to necessary options. This accessibility issue limits the app's usability for visually impaired users.
Voiceover focus stays on the home page, making it impossible to create events or polls.
Delayed Notifications
Notifications for posts or messages are delayed, sometimes by up to a day, unless the app is manually refreshed. This delay affects timely communication and coordination among team members.
Notifications for messages are delayed unless I manually refresh the app.
External Keyboard Issue
The app does not support external keyboards, causing input boxes to disappear when a keyboard is connected. This limitation hinders users who prefer or require external keyboard use for input.
Input boxes vanish when using an external keyboard, making typing impossible.
Lack of Search Functionality
The absence of a search feature and the inability to organize notifications make it difficult for users to navigate and manage information efficiently. This lack of functionality reduces the app's overall usability.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Calendar Clutter
The app excessively populates users' calendars with events they haven't signed up for, and even after deletion, these events reappear, causing frustration and clutter. This persistent issue undermines user control over their personal schedules.
Notification Overload
Users experience overwhelming notifications without context, especially when managing multiple teams or children, leading to confusion and frustration. The lack of labeling or differentiation in notifications exacerbates this issue.
Voiceover Accessibility
Voiceover users face challenges in creating events or polls as the app's focus remains on the home page, preventing access to necessary options. This accessibility issue limits the app's usability for visually impaired users.
Delayed Notifications
Notifications for posts or messages are delayed, sometimes by up to a day, unless the app is manually refreshed. This delay affects timely communication and coordination among team members.
External Keyboard Issue
The app does not support external keyboards, causing input boxes to disappear when a keyboard is connected. This limitation hinders users who prefer or require external keyboard use for input.
Lack of Search Functionality
The absence of a search feature and the inability to organize notifications make it difficult for users to navigate and manage information efficiently. This lack of functionality reduces the app's overall usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for managing our tennis activities, but we need a filter for 'Show Attending' to quickly see which events we're committed to. Add that, and it's five stars!
fpoulenc
Week of April 2nd, 2025
Need to add the option to deselect members and guardians on general posts and polls like you can on events. Sometimes we need to create a post without certain people seeing it, like for surprises or birthdays.
D-Red18
Week of April 2nd, 2025
I manage two youth soccer teams, and it's so helpful and easy to navigate! I would love to post a challenge for my players and have them post a one-minute video of them completing it. Any chance you could work on getting videos as an option?
Bbourgeois4
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for managing our tennis activities, but we need a filter for 'Show Attending' to quickly see which events we're committed to. Add that, and it's five stars!
Candice Wu
App Store
Need to add the option to deselect members and guardians on general posts and polls like you can on events. Sometimes we need to create a post without certain people seeing it, like for surprises or birthdays.
Kelly Williams
Google Play
I manage two youth soccer teams, and it's so helpful and easy to navigate! I would love to post a challenge for my players and have them post a one-minute video of them completing it. Any chance you could work on getting videos as an option?
Koray Okumus
Google Play

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