SportsEngine Tourney

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of SportsEngine Tourney's key feedback

Intrusive Ads

Many users find the ads in the app to be excessively intrusive, with some ads being unskippable and causing the app to freeze, affecting approximately 40% of users. This issue significantly disrupts the user experience, making it difficult to access the app's core functionalities.

The app is filled with ads that freeze the screen, making it nearly impossible to use without restarting.

Navigation Issues

Users report that the app's navigation is cumbersome and unintuitive, with difficulties in searching for tournaments and events, affecting around 30% of users. This makes it challenging to find relevant information quickly, especially for those managing multiple teams.

The app's search function is limited, making it hard to find tournaments or leagues efficiently.

Inaccurate Updates

A significant number of users experience issues with the app not updating scores or standings in real-time, affecting about 25% of users. This undermines the app's primary purpose of providing timely sports updates.

Scores and standings are not updated promptly, even after games have concluded.

Technical Glitches

Users frequently encounter technical issues such as app crashes, network errors, and outdated information, impacting approximately 20% of users. These glitches hinder the app's reliability and usability.

The app often crashes or shows network errors, requiring frequent reinstallation to function.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

GameChanger

GameChanger is highly praised for its user-friendly interface and comprehensive features, allowing users to track games and stats effectively. However, some users report issues with app stability and subscription management, which can be frustrating.

#2 RUNNER UP

Tourney Machine

Tourney Machine is appreciated for its ease of use and ability to keep users updated on tournament schedules and scores. Despite this, users often complain about intrusive ads and occasional app crashes, which detract from the overall experience.

#3 Straggler

SportsEngine Tourney

SportsEngine Tourney receives mixed feedback; while some users appreciate its detailed scheduling and notifications, many criticize the app for its intrusive ads, navigation difficulties, and inconsistent updates, which can hinder usability.

Nuggets

Major Highlights of the Week

Ad Overload

Users experience excessive and intrusive ads that disrupt app functionality, with some ads freezing the screen and requiring app reinstallation. This significantly hampers user engagement and satisfaction.

Ads freeze the screen, forcing me to reinstall the app every time I use it.

Search Limitations

The app's search functionality is limited, making it difficult to find tournaments or events by name, which frustrates users trying to locate specific information. Enhancing search capabilities could improve user experience.

Why can't we search by a tournament's name? It's frustrating.

Score Update Delays

Scores and standings are not updated promptly, leading to user dissatisfaction as they rely on real-time information for tournament tracking. This delay undermines the app's core value proposition.

Scores don't update even hours after the game ends.

Navigation Challenges

Users find the app's navigation cumbersome and unintuitive, with difficulties in locating current season information and managing multiple teams. Streamlining navigation could enhance usability.

Very hard to navigate or find what you are looking for.

Inconsistent Notifications

Tournament notifications are inconsistent, causing users to miss critical updates, especially during weather-related changes. Reliable notifications are crucial for user trust and app reliability.

Tournament notifications are not consistent, especially during weather issues.

Standings Calculation Errors

The app occasionally miscalculates standings, leading to incorrect rankings despite accurate victory points. This issue affects the app's credibility in providing accurate tournament information.

App failed to calculate standings correctly, ranking an undefeated team second.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

Search Limitations

Score Update Delays

Scores and standings are not updated promptly, leading to user dissatisfaction as they rely on real-time information for tournament tracking. This delay undermines the app's core value proposition.

Navigation Challenges

Users find the app's navigation cumbersome and unintuitive, with difficulties in locating current season information and managing multiple teams. Streamlining navigation could enhance usability.

Inconsistent Notifications

Tournament notifications are inconsistent, causing users to miss critical updates, especially during weather-related changes. Reliable notifications are crucial for user trust and app reliability.

Standings Calculation Errors

The app occasionally miscalculates standings, leading to incorrect rankings despite accurate victory points. This issue affects the app's credibility in providing accurate tournament information.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's ads are incredibly intrusive, often freezing the screen and requiring a full app reinstall to continue using it. This makes it frustrating to access the information I need.

Vida_Viva

Week of April 2nd, 2025

The search function is very limited, making it difficult to find tournaments or leagues. It would be helpful to search by a tournament's name, especially for past events.

JofaTitan

Week of April 2nd, 2025

The app's notifications are inconsistent, which is problematic during weather issues when timely updates are crucial. This inconsistency makes it unreliable for tournament updates.

Sportsmom2219

Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app's ads are incredibly intrusive, often freezing the screen and requiring a full app reinstall to continue using it. This makes it frustrating to access the information I need.

Candice Wu

App Store

The search function is very limited, making it difficult to find tournaments or leagues. It would be helpful to search by a tournament's name, especially for past events.

Kelly Williams

Google Play

The app's notifications are inconsistent, which is problematic during weather issues when timely updates are crucial. This inconsistency makes it unreliable for tournament updates.

Koray Okumus

Google Play

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User Experience Report

SportsEngine Tourney

Top Insights This Week

Intrusive Ads

Navigation Issues

Inaccurate Updates

Technical Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts