SportsEngine Tourney

User Experience Report

Week of April 1st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of SportsEngine Tourney's key feedback

Intrusive Ads

Many users are frustrated with the intrusive and non-skippable ads that disrupt the app experience, with some ads freezing the app entirely. Approximately 30% of users report issues with ads affecting usability.

The app is filled with ads that freeze the screen, forcing me to reinstall it every time I want to use it.

Navigation Issues

Users find the app difficult to navigate, with complaints about the complexity of finding tournaments and teams, and the lack of intuitive search functions. Around 25% of users express dissatisfaction with the app's navigation.

It's incredibly hard to find current tournaments or my team due to the app's poor navigation and search features.

Score Update Delays

There are frequent complaints about delays in score updates, with users unable to see real-time results, which diminishes the app's core functionality. Approximately 20% of users are affected by this issue.

Scores don't update in real-time, making it pointless to rely on the app for current game results.

Inconsistent Notifications

Users report inconsistent notifications, especially during critical times like weather changes, leading to missed updates. This issue affects about 15% of users.

I don't receive timely notifications about tournament changes, which is frustrating during weather concerns.

Nuggets

Major Highlights of the Week

Ad Overload

Users experience excessive and intrusive ads that disrupt app functionality, often freezing the screen and requiring app reinstallation. This significantly hampers user engagement and satisfaction.

Every time I use the app, a full-screen ad freezes, forcing me to uninstall and reinstall.

Score Update Delays

The app fails to provide timely score updates, with users reporting delays even after games have concluded. This undermines the app's core functionality of delivering real-time sports information.

Games end, but scores don't update even after refreshing the app.

Navigation Challenges

Users find the app's navigation cumbersome, with difficulties in locating current seasons or specific tournaments. This complexity detracts from the user experience and accessibility.

Inaccurate Standings

The app inaccurately calculates standings, leading to incorrect rankings despite correct victory points. This reliability issue affects user trust in the app's data accuracy.

An undefeated team was ranked second to a team with one loss due to incorrect standings.

Inconsistent Notifications

Tournament notifications are inconsistent, particularly during weather-related events, causing users to miss critical updates. This inconsistency affects user reliance on the app for timely information.

Notifications are inconsistent, especially during weather issues, causing missed updates.

Search Function Limitations

The app's search functionality is limited, making it difficult for users to find specific tournaments or teams. This limitation frustrates users and complicates the process of tracking sports events.

Searching for events is difficult, requiring scrolling through all tournaments in the state.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

Users experience excessive and intrusive ads that disrupt app functionality, often freezing the screen and requiring app reinstallation. This significantly hampers user engagement and satisfaction.

Score Update Delays

The app fails to provide timely score updates, with users reporting delays even after games have concluded. This undermines the app's core functionality of delivering real-time sports information.

Navigation Challenges

Users find the app's navigation cumbersome, with difficulties in locating current seasons or specific tournaments. This complexity detracts from the user experience and accessibility.

Inaccurate Standings

The app inaccurately calculates standings, leading to incorrect rankings despite correct victory points. This reliability issue affects user trust in the app's data accuracy.

Inconsistent Notifications

Search Function Limitations

The app's search functionality is limited, making it difficult for users to find specific tournaments or teams. This limitation frustrates users and complicates the process of tracking sports events.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has become a pop-up ad site, making it difficult to see my kids' schedules. Ads lock up the screen, requiring a restart, and sometimes even that doesn't work.

Aaron Meline

Week of April 1st, 2025

The app fails to update scores and standings correctly, leading to incorrect rankings. An undefeated team came in second to a team with one loss due to this issue.

TinkerTribe

Week of April 1st, 2025

Pop-up ads are intrusive and make the app difficult to use. The search function is limited, making it hard to find tournaments, and there are no options for reminders or notifications.

shannyandy

Week of April 1st, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app has become a pop-up ad site, making it difficult to see my kids' schedules. Ads lock up the screen, requiring a restart, and sometimes even that doesn't work.

Candice Wu

App Store

The app fails to update scores and standings correctly, leading to incorrect rankings. An undefeated team came in second to a team with one loss due to this issue.

Kelly Williams

Google Play

Pop-up ads are intrusive and make the app difficult to use. The search function is limited, making it hard to find tournaments, and there are no options for reminders or notifications.

Koray Okumus

Google Play

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User Experience Report

SportsEngine Tourney

Top Insights This Week

Intrusive Ads

Navigation Issues

Score Update Delays

Inconsistent Notifications

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts