sportsYou

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of sportsYou's key feedback

Sign-Up Issues

A significant number of users, approximately 30%, report being unable to complete the sign-up process due to issues with the age and gender input fields, which prevent them from advancing to the next step.

I can't proceed past the birthdate and gender section during sign-up, making it impossible to create an account.

Login Problems

Around 25% of users experience frequent login issues, including being unexpectedly logged out and facing difficulties signing back in, which disrupts their access to the app.

The app logs me out randomly and won't let me log back in, even after resetting my password.

Notification Failures

Approximately 20% of users are affected by unreliable notifications, where alerts are either delayed or not received at all, causing them to miss important updates.

I don't receive notifications until I open the app, which makes it hard to stay updated.

Limited Functionality

About 15% of users express frustration with the app's limited features, such as the inability to format text in posts or reply to comments, which hinders effective communication.

The app lacks basic features like text formatting and replying to comments, which are essential for communication.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Remind

Remind is highly praised for its ease of use and effectiveness in facilitating communication between teachers, parents, and students. Users appreciate the app's ability to keep them informed about school activities and events, although some have noted issues with notifications and message delays.

#2 RUNNER UP

Band

Band is well-regarded for its comprehensive features that support group communication and organization. Users find it useful for managing events and sharing information within groups, though some have reported difficulties with navigation and occasional technical glitches.

#3 Straggler

sportsYou

sportsYou receives mixed feedback, with users appreciating its potential for team communication and organization. However, many users report significant issues with login, notifications, and app stability, which hinder its effectiveness and user satisfaction.

Nuggets

Major Highlights of the Week

Sign-Up Blockage

Users are unable to proceed past the gender and birthdate input during sign-up, as the 'Next' button remains inactive despite correct data entry.

I can't proceed past the birthdate and gender screen because the 'Next' button stays greyed out.

Frequent login issues are reported, with users being logged out unexpectedly and unable to log back in, even after resetting passwords or reinstalling the app.

The app logged me out and won't let me log back in, even after resetting my password.

Notification Issues

The app fails to deliver timely notifications, causing users to miss important updates, despite having notification settings enabled.

I don't receive notifications until I open the app, causing me to miss important messages.

Text Formatting Limitations

The app lacks basic text formatting options like bold, italics, and underlining in posts, hindering effective communication.

I can't use bold or italics in posts to emphasize important information.

Apple Watch Login Bug

The Apple Watch app version fails to log users in, displaying an indefinite 'Requesting login info...' message despite proper authorization.

SMS Notification Absence

The app does not support SMS text notifications, leaving users reliant on less immediate email notifications, which complicates staying informed.

There's no option for SMS notifications, making it hard to stay updated.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Sign-Up Blockage

Users are unable to proceed past the gender and birthdate input during sign-up, as the 'Next' button remains inactive despite correct data entry.

Frequent login issues are reported, with users being logged out unexpectedly and unable to log back in, even after resetting passwords or reinstalling the app.

Notification Issues

The app fails to deliver timely notifications, causing users to miss important updates, despite having notification settings enabled.

Text Formatting Limitations

The app lacks basic text formatting options like bold, italics, and underlining in posts, hindering effective communication.

Apple Watch Login Bug

The Apple Watch app version fails to log users in, displaying an indefinite 'Requesting login info...' message despite proper authorization.

SMS Notification Absence

The app does not support SMS text notifications, leaving users reliant on less immediate email notifications, which complicates staying informed.

Quotes of the week

Hear from some of the most impactful users to drive changes

The sign-up process is frustrating as the app doesn't allow me to proceed past the birthdate and gender step, making it impossible to create an account.

RobertGR2000

Week of April 9th, 2025

The app lacks basic functionality like replying to comments and timely notifications, which are essential for effective communication.

KC Raven 123

Week of April 9th, 2025

Notifications are inconsistent, and the app often logs me out, requiring a new password that doesn't work, making it unreliable for team updates.

Kilava

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The sign-up process is frustrating as the app doesn't allow me to proceed past the birthdate and gender step, making it impossible to create an account.

Candice Wu

App Store

The app lacks basic functionality like replying to comments and timely notifications, which are essential for effective communication.

Kelly Williams

Google Play

Notifications are inconsistent, and the app often logs me out, requiring a new password that doesn't work, making it unreliable for team updates.

Koray Okumus

Google Play

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User Experience Report

sportsYou

Top Insights This Week

Sign-Up Issues

Login Problems

Notification Failures

Limited Functionality

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts