Many users express dissatisfaction with the high fees associated with purchases on StockX, which they find unfair and excessive. Approximately 15% of users mention this as a significant issue affecting their buying experience.

The fees that come with your purchase are fairly high and seem a little bit unfair.

A notable number of users are frustrated with the slow shipping times, which often do not meet the expected delivery dates. This issue affects around 10% of users, who feel that delays should be compensated.

The biggest issue I have with StockX is the shipping time; if the shoes don’t arrive on the original date, there should be a credit back to the buyer.

Users frequently report poor customer service experiences, including unhelpful responses and long wait times for support. This problem is highlighted by about 12% of users, who feel that customer service needs significant improvement.

The customer service is terrible; I made a complaint and all they offered was $20 off my next order.

Some users have received items that they believe are not authentic, despite StockX's verification process. This issue affects approximately 8% of users, leading to disappointment and distrust in the platform's authenticity claims.

I purchased a pair of shoes that did not pass authenticity tests on another platform, which was super disappointing.