SpotAngels Parking & Gas
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Users frequently report receiving parking tickets due to incorrect or outdated parking information provided by the app. Approximately 20% of users have experienced this issue, leading to frustration and financial loss. Example: 'I trusted the app's info and got a $97 ticket because the street cleaning date was wrong.'
2
Many users are confused and frustrated by unexpected charges during the free trial period, with some unable to cancel their subscriptions easily. This issue affects about 15% of users, leading to dissatisfaction and distrust. Example: 'I was charged $30 during the free trial and couldn't find a way to cancel.'
3
Users report issues with parking reservations not being honored, leading to inconvenience and additional costs. Around 10% of users have faced this problem, which undermines the app's reliability. Example: 'I booked a spot, but the garage was full and didn't honor my reservation.'
4
Users express dissatisfaction with the app's customer support, citing unhelpful responses and unresolved issues. This affects approximately 8% of users, contributing to a negative customer experience. Example: 'Customer support refused to reimburse me despite providing evidence of the issue.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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