randstad

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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randstad

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of randstad's key feedback

1

App Crashes

A significant number of users report that the app frequently crashes, especially during critical tasks like filling out job applications. This issue affects approximately 20% of users, leading to frustration and missed job opportunities.

The app crashes every time I click on a job post.

2

Loading Issues

Many users experience persistent loading problems, where the app fails to display available jobs or preference cards, leaving them unable to proceed with their job search. This affects around 25% of users, causing significant inconvenience.

The app just stays on a loading page, been like this for days.

3

Poor Customer Support

Users frequently complain about inadequate customer support, with calls and emails going unanswered, leaving them without assistance for app-related issues. This problem impacts about 15% of users, leading to dissatisfaction with the service.

I’ve already reached out twice about this issue with no one responding back.

4

Data Privacy Concerns

Some users express concerns about the app's data handling practices, fearing that their personal information might be misused or sold. This issue affects approximately 10% of users, causing distrust in the app's security.

I think this app is a scam just to steal and sell your information.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Indeed
Indeed is highly praised for its user-friendly interface and effectiveness in connecting job seekers with employers. Users appreciate the ease of applying for jobs and the platform's ability to provide relevant job opportunities. However, some users report issues with job listings not being up-to-date and occasional technical glitches.

#2 RUNNER UP

LinkedIn
LinkedIn is valued for its professional networking capabilities and the ability to connect with industry professionals. Users find it beneficial for career growth and staying updated with industry trends. However, some users experience issues with account restrictions and technical problems, which can hinder the user experience.

#3 Straggler

randstad
Randstad receives mixed feedback, with some users appreciating the app's concept and the support from staff. However, many users report technical issues, such as app crashes and difficulties in finding job listings, which lead to frustration and concerns about the app's reliability.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Indeed
#1 Users Choice
Indeed is highly praised for its user-friendly interface and effectiveness in connecting job seekers with employers. Users appreciate the ease of applying for jobs and the platform's ability to provide relevant job opportunities. However, some users report issues with job listings not being up-to-date and occasional technical glitches.
LinkedIn
#2 Runner-up
LinkedIn is valued for its professional networking capabilities and the ability to connect with industry professionals. Users find it beneficial for career growth and staying updated with industry trends. However, some users experience issues with account restrictions and technical problems, which can hinder the user experience.
randstad
#3 Straggler
Randstad receives mixed feedback, with some users appreciating the app's concept and the support from staff. However, many users report technical issues, such as app crashes and difficulties in finding job listings, which lead to frustration and concerns about the app's reliability.

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Nuggets

Major Highlights of the Week

Unavailable Shifts
Users are frustrated with job postings that appear available but are not, leading to confusion and wasted effort. This misalignment between posted and actual job availability undermines trust in the app's reliability.
I applied for a job, completed everything, but was told the shift was never available.
Data Privacy Concerns
There are significant concerns about the app's data handling practices, with users suspecting it of collecting personal information without delivering promised services. This perception of data misuse could severely damage user trust and retention.
I think this app is a scam just to steal and sell your information.
App Crashes
Frequent app crashes disrupt the user experience, particularly during critical tasks like job applications. This instability can lead to missed job opportunities and user dissatisfaction.
The app crashes every time I click on a job post.
Loading Issues
Persistent loading problems prevent users from accessing job listings and completing applications, causing frustration and hindering job search efforts. These technical issues need urgent resolution to improve user engagement.
The app just stays on a loading page, been like this for days.
Poor Customer Support
Users experience inadequate customer support, with unresolved issues and lack of communication from the support team. This lack of responsiveness can lead to user attrition and negative brand perception.
I’ve reached out twice about this issue with no one responding back.
Location Setting Errors
Errors in the location setting process prevent users from progressing in their job search, leading to a stalled user journey. This technical flaw needs addressing to ensure a seamless onboarding experience.
Stuck on finding location, even after deleting and redownloading the app.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Unavailable Shifts
Users are frustrated with job postings that appear available but are not, leading to confusion and wasted effort. This misalignment between posted and actual job availability undermines trust in the app's reliability.
Data Privacy Concerns
There are significant concerns about the app's data handling practices, with users suspecting it of collecting personal information without delivering promised services. This perception of data misuse could severely damage user trust and retention.
App Crashes
Frequent app crashes disrupt the user experience, particularly during critical tasks like job applications. This instability can lead to missed job opportunities and user dissatisfaction.
Loading Issues
Persistent loading problems prevent users from accessing job listings and completing applications, causing frustration and hindering job search efforts. These technical issues need urgent resolution to improve user engagement.
Poor Customer Support
Users experience inadequate customer support, with unresolved issues and lack of communication from the support team. This lack of responsiveness can lead to user attrition and negative brand perception.
Location Setting Errors
Errors in the location setting process prevent users from progressing in their job search, leading to a stalled user journey. This technical flaw needs addressing to ensure a seamless onboarding experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app crashes every time I click on a job post, making it unusable for job searching.
Drew404chris
Week of April 9th, 2025
The Randstad app runs really slow for me. Jobs and preference cards won’t load no matter how long I wait. Please fix the app.
gabriela og20
Week of April 9th, 2025
I signed up and went to search for jobs and got an error. I tried other larger cities in the US but kept getting the same error. Complete disappointment.
Neo Anderson #1
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app crashes every time I click on a job post, making it unusable for job searching.
Candice Wu
App Store
The Randstad app runs really slow for me. Jobs and preference cards won’t load no matter how long I wait. Please fix the app.
Kelly Williams
Google Play
I signed up and went to search for jobs and got an error. I tried other larger cities in the US but kept getting the same error. Complete disappointment.
Koray Okumus
Google Play

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