A small percentage of users, approximately 2%, report that the app frequently malfunctions, preventing them from making payments or performing any actions, which renders the app unusable for them.

The app is pointless as nothing works, and I can't make payments without encountering errors.

Around 3% of users express frustration with the timing of notifications, as they receive alerts about payment due dates only after the due date has passed, which is not helpful for timely payments.

I wish notifications about upcoming payments were sent before the due date, not after.

Approximately 4% of users are unable to access all their credit cards through the app, which limits their ability to manage all accounts in one place, as some cards still require website access.

Not all my cards are accessible in the app, like my TJX card, which I still have to pay through the website.

About 5% of users are annoyed by persistent notifications from the message center, which they find irrelevant and would prefer an option to disable them.

I dislike the constant red notification number for irrelevant messages and wish I could turn it off.