A significant number of users, approximately 20%, report difficulties with withdrawing their winnings, citing issues with bank transactions and unfulfilled cash-out promises. This has led to frustration and accusations of the app being unreliable or even fraudulent.

I tried to withdraw my winnings multiple times, but it kept getting declined, and support was unhelpful.

Around 15% of users have experienced sudden account restrictions after making deposits, which prevents them from accessing their funds or placing bets, leading to dissatisfaction and claims of unfair practices.

After depositing money, my account was restricted, and I couldn't access my funds or place bets.

Approximately 10% of users express dissatisfaction with customer support, describing it as unhelpful or ineffective, which exacerbates their frustration with other app issues.

Customer support was absolutely useless when I needed help with my account issues.

About 8% of users feel misled by the app's promotional claims, such as deposit matches or cash-out options, which are not honored as advertised, leading to trust issues.

I clicked the promo for a deposit match, but never received it, and support blamed me for not using a promo code.