ten ten - close friends only

User Experience Report

Week of April 1st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of ten ten - close friends only's key feedback

Group Call Feature

Many users express a desire for a group call feature, which would allow them to communicate with multiple friends simultaneously. Approximately 30% of users mention this as a missing feature that would enhance their experience.

I love the app, but it would be much better if we could use it with a group.

Connection Issues

Some users report experiencing connection problems despite having a strong internet connection, which affects their ability to use the app effectively. This issue seems to affect around 10% of users.

The app is great, but I'm having issues with connection even though my internet is good.

Unexpected Loudspeaker

A few users are concerned about the app automatically using the loudspeaker, which can be inconvenient in certain situations. This issue is mentioned by about 5% of users.

Whenever someone wants to talk, it always uses the loudspeaker, even in crowded places.

Limited New Connections

Some users expected the app to help them meet new people, similar to other social apps, but were disappointed to find it only connects with existing contacts. This affects approximately 5% of users.

I thought I could meet new people, but it only lets you add people you already know.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

ten ten - close friends only

Users appreciate ten ten for its unique walkie-talkie feature that allows real-time communication with friends, even when the screen is locked. However, many users express a desire for group call functionality to enhance the app's social experience.

#2 RUNNER UP

Snapchat

Snapchat is praised for its fun filters and the ability to connect with friends through snaps and streaks. However, some users report issues with notifications and app performance, which can detract from the overall experience.

#3 Straggler

BeReal

BeReal is liked for its spontaneous and genuine social experience, allowing users to share real-time photos with friends. Despite its popularity, users frequently mention bugs and notification issues that hinder the app's functionality.

Nuggets

Major Highlights of the Week

Group Calls Missing

Users express a strong desire for a group call feature to communicate with multiple friends simultaneously, enhancing the app's social experience. This feature is seen as a critical enhancement to improve user engagement and satisfaction.

I love the app, but it would be much better if we could use it with a group.

Alert Sound Needed

There is a need for an alert sound to notify users before a conversation begins, ensuring they are prepared to receive a live message. This addition would improve user experience by preventing unexpected interruptions.

The app needs an alert sound before the conversation starts to notify the receiving party.

Connection Issues

Despite having good internet connections, some users experience connectivity problems, which disrupts the app's core functionality. Addressing these technical issues is crucial for maintaining user trust and app reliability.

The app is great, but I'm having issues with connection even though my internet is good.

Privacy Concerns

The app's functionality allows users to speak without the recipient actively accepting the call, raising privacy concerns in certain situations. Implementing a feature to manage call acceptance could alleviate these concerns.

Whenever someone wants to talk, they can, even in inappropriate settings like weddings.

Platform Availability

Users are requesting the app to be available on more platforms, such as Nokia phones, to increase accessibility and user base. Expanding platform compatibility could significantly enhance market reach.

My friend with a Nokia phone can't get this app, please make it available.

Age Limit Confusion

There is confusion regarding the app's age limit, with some users noting a discrepancy between the stated and actual age requirements. Clarifying this information is essential to align user expectations and compliance.

It says 4 years old and up, but the actual age limit is 13.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Group Calls Missing

Alert Sound Needed

Connection Issues

Privacy Concerns

Platform Availability

Age Limit Confusion

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great, with unbelievably clear voice quality, and I highly recommend it. However, it needs some necessary additions, such as an alert sound before the conversation begins to notify the receiving party, and the ability to send additional invitations to new users from within the app using the inviter's number.

oshema

Week of April 1st, 2025

I love the app but the thing about it it’s not letting me video call it’s probably my internet but overall it’s really fun to use 10/10 recommend.

Faith 2434

Week of April 1st, 2025

This app is awesome, but it would be much better and entertaining if we can use it with a group.

Ten Ten add the group feature

Week of April 1st, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I love the app but the thing about it it’s not letting me video call it’s probably my internet but overall it’s really fun to use 10/10 recommend.

Kelly Williams

Google Play

This app is awesome, but it would be much better and entertaining if we can use it with a group.

Koray Okumus

Google Play

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User Experience Report

ten ten - close friends only

Top Insights This Week

Group Call Feature

Connection Issues

Unexpected Loudspeaker

Limited New Connections

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts