textPlus: Text Message + Call
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report that their messages show as sent but are not actually delivered to the recipient. This issue persists even after attempts to troubleshoot, causing frustration and communication breakdowns.
2
Around 25% of users experience issues with subscriptions and payments, including being charged without receiving the promised services or having difficulties with payment processing. This leads to dissatisfaction and a perception of the app as unreliable.
3
Approximately 20% of users face challenges in accessing their accounts or obtaining a free number, often being prompted to pay despite the app's promise of free services. This creates a barrier to entry and diminishes user trust.
4
About 15% of users report issues with app performance, such as the need to restart the app to open pictures or having to delete and reinstall the app to log in. These usability problems hinder the overall user experience.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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