TheGrint: Golf GPS & Scorecard

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

TheGrint: Golf GPS & Scorecard

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of TheGrint: Golf GPS & Scorecard's key feedback

1

Course Availability Issues

Some users report missing golf courses in the app's database, which can be frustrating for those trying to use the GPS feature. Approximately 5% of users might encounter this issue, especially if they play on less common courses.

The app doesn't include Clipper/Brigantine at the Shipyard in Hilton Head Island.

2

Setup and Support Challenges

A few users find the initial setup process confusing and struggle to find support when needed, which can deter them from continuing with the app. This issue might affect around 3% of users, particularly those new to golf apps.

I received a verification code but couldn't find where to enter it, and support was hard to reach.

3

Pro Membership Costs

Some users are dissatisfied with the need to pay for Pro membership to access certain features, such as smartwatch scorekeeping. This concern could affect about 4% of users who feel the cost is unjustified.

It's frustrating to pay for Pro membership just to use my watch for scorekeeping.

4

App Update Problems

A small number of users experience issues with app updates, where the app prompts for an update but doesn't allow it, leading to frustration. This might impact around 2% of users, particularly those on older devices.

The app says it needs an update but only gives the option to open, not update.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TheGrint: Golf GPS & Scorecard
TheGrint is highly praised for its comprehensive features, including GPS rangefinder, USGA Handicap tracking, and social features. Users appreciate its ease of use, accuracy, and the ability to track detailed stats and scores. The app's integration with Apple Watch and its community features are also well-received.

#2 RUNNER UP

Golfshot: Golf GPS + Caddie
Golfshot receives positive feedback for its accurate GPS and comprehensive stat tracking. Users appreciate its user-friendly interface and the ability to sync with smartwatches. However, some users report issues with customer service and app stability, particularly on Android devices.

#3 Straggler

Hole19: Golf GPS App
Hole19 is appreciated for its ease of use and accurate GPS functionality. Users like the app's interface and the ability to track scores and stats. However, some users experience issues with app stability and syncing with smartwatches, which affects their overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TheGrint: Golf GPS & Scorecard
#1 Users Choice
TheGrint is highly praised for its comprehensive features, including GPS rangefinder, USGA Handicap tracking, and social features. Users appreciate its ease of use, accuracy, and the ability to track detailed stats and scores. The app's integration with Apple Watch and its community features are also well-received.
Golfshot: Golf GPS + Caddie
#2 Runner-up
Golfshot receives positive feedback for its accurate GPS and comprehensive stat tracking. Users appreciate its user-friendly interface and the ability to sync with smartwatches. However, some users report issues with customer service and app stability, particularly on Android devices.
Hole19: Golf GPS App
#3 Straggler
Hole19 is appreciated for its ease of use and accurate GPS functionality. Users like the app's interface and the ability to track scores and stats. However, some users experience issues with app stability and syncing with smartwatches, which affects their overall experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Course Availability
Some users report missing golf courses in the app's database, which limits their ability to use the app effectively on certain courses. This gap in course coverage can hinder user experience and satisfaction, especially for those playing on less common courses.
Missing Clipper/Brigantine at the Shipyard in Hilton Head Island.
Setup Complexity
The initial setup process is perceived as cumbersome, with users struggling to find where to input verification codes and lacking accessible support. This complexity can deter new users from fully engaging with the app.
Thought this was through the CDGA got a verification code and no place to enter it.
Watch Integration Cost
Users express dissatisfaction with the requirement to pay for a Pro membership to use smartwatch features for scorekeeping. This pricing strategy may alienate users who expect basic smartwatch functionality without additional costs.
You guys really strapped for cash that bad that you’re gonna make us pay for the pro membership to use our watches to keep score?
Update Issues
Some users encounter problems with app updates, where the app prompts for an update but only offers an 'open' option, preventing them from accessing new features. This technical glitch can lead to frustration and potential loss of users.
Says needs update but not able to. Only says open.
Handicap Calculator
There is a demand for a feature that calculates tournament handicaps using percentages, which is currently missing. This addition could enhance the app's utility for competitive players.
The one thing I can’t find is the calculator for tournament handicap percentages.
Automated Shot Tracking
Users desire an automated shot tracking feature to streamline the process of recording shot distances and club selection. This enhancement could significantly improve user experience by reducing manual input during play.
I would wish they could automate the tracking so I don’t have to start and stop the tracking for distances.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Course Availability
Some users report missing golf courses in the app's database, which limits their ability to use the app effectively on certain courses. This gap in course coverage can hinder user experience and satisfaction, especially for those playing on less common courses.
Setup Complexity
The initial setup process is perceived as cumbersome, with users struggling to find where to input verification codes and lacking accessible support. This complexity can deter new users from fully engaging with the app.
Watch Integration Cost
Users express dissatisfaction with the requirement to pay for a Pro membership to use smartwatch features for scorekeeping. This pricing strategy may alienate users who expect basic smartwatch functionality without additional costs.
Update Issues
Some users encounter problems with app updates, where the app prompts for an update but only offers an 'open' option, preventing them from accessing new features. This technical glitch can lead to frustration and potential loss of users.
Handicap Calculator
There is a demand for a feature that calculates tournament handicaps using percentages, which is currently missing. This addition could enhance the app's utility for competitive players.
Automated Shot Tracking
Users desire an automated shot tracking feature to streamline the process of recording shot distances and club selection. This enhancement could significantly improve user experience by reducing manual input during play.

Quotes of the week

Hear from some of the most impactful users to drive changes

The Grint app is fantastic! It’s super easy to use and works seamlessly with my Apple Watch. The yardage and green maps are really helpful, and I love that it automatically uploads my scores to GHIN for my official handicap.
rob77079
Week of April 2nd, 2025
I’ve been using The Grint for around ten years, and each year it’s gotten better and better. The free features and options are vastly better than others, and the paid version has been priced extremely well with continuous improvements and opportunity for feedback.
Trumpettay
Week of April 2nd, 2025
I totally rely on the Grint app to play in tournaments. It easily helps me to pick tee shot lines and cover distances. I would say it's probably helped drop my handicap a couple of strokes through good course management.
jmgolf21
Week of April 2nd, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The Grint app is fantastic! It’s super easy to use and works seamlessly with my Apple Watch. The yardage and green maps are really helpful, and I love that it automatically uploads my scores to GHIN for my official handicap.
Candice Wu
App Store
I’ve been using The Grint for around ten years, and each year it’s gotten better and better. The free features and options are vastly better than others, and the paid version has been priced extremely well with continuous improvements and opportunity for feedback.
Kelly Williams
Google Play
I totally rely on the Grint app to play in tournaments. It easily helps me to pick tee shot lines and cover distances. I would say it's probably helped drop my handicap a couple of strokes through good course management.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

14 day free trial of paid features

⁠Migrate your feedback in one-click