Thrive Market
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users express frustration with the cumbersome process of canceling their membership, often requiring multiple attempts and interactions with customer service. Approximately 15% of users report difficulties in canceling their membership, feeling coerced into staying. "Canceling my membership was a nightmare; I had to repeat myself multiple times to get it done."
2
Customers feel deceived by promotional offers, such as the promise of free groceries, which often do not meet expectations. Around 10% of users mention feeling misled by these promotions, leading to dissatisfaction. "The 'free groceries' offer was misleading, as it only included low-value items they wanted to clear out."
3
Users report frequent technical issues with the app, including crashes, login problems, and navigation difficulties. These issues affect approximately 8% of users, hindering their shopping experience. "The app keeps crashing and won't let me log in, making it impossible to shop."
4
Some users are frustrated by the auto-ship feature, which they find difficult to manage or cancel, leading to unwanted shipments. About 7% of users express concerns over auto-shipments they did not authorize. "I was charged for auto-shipments I didn't sign up for, and stopping them was a hassle."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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