Todoist

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of Todoist's key feedback

Email Overload

A significant number of users, approximately 10%, report being overwhelmed by excessive emails from Todoist, even after unsubscribing. This issue is causing frustration and leading some users to delete the app.

I unsubscribed, reported as spam, and blocked 4 streams of Todoist emails, but they keep coming.

Google Calendar Sync Issues

Around 15% of users are dissatisfied with the new Google Calendar integration, which lacks two-way sync functionality, a feature they found essential. This change has led to user frustration and consideration of alternative apps.

The new Google Calendar integration doesn't allow for events to show up as tasks anymore, which is disappointing.

Recurring Task Complexity

Approximately 8% of users find the process of setting up recurring tasks cumbersome and unintuitive, preferring a more straightforward interface like a dropdown menu for scheduling.

I don't like having to type out repeating tasks; a dropdown menu would be much simpler.

Timezone Change Bug

About 5% of users are experiencing a persistent bug where the app repeatedly prompts them to change their timezone, even after selecting 'never ask'. This issue is causing annoyance and disrupting user experience.

Every time I open the app, it asks if I want to change to GMT time, no matter what response I give.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Todoist

Todoist is praised for its clean interface, ease of use, and powerful features like natural language processing and cross-platform syncing. However, users express frustration over the premium pricing for basic features like reminders, which are free in other apps.

#2 RUNNER UP

Trello

Trello is highly appreciated for its intuitive design and effective project management capabilities, especially for team collaboration. Users enjoy its flexibility and visual organization, though some find the mobile app lacking compared to the web version.

#3 Straggler

Microsoft To Do

Microsoft To Do is valued for its seamless integration with other Microsoft products and its user-friendly interface. While it serves as a good replacement for Wunderlist, some users miss certain features and find the app less intuitive for collaboration.

Nuggets

Major Highlights of the Week

Email Overload 📧

Users are overwhelmed by excessive emails from Todoist, even after unsubscribing. This leads to frustration and concerns about data privacy.

I unsubscribed, reported as spam, and blocked 4 streams of Todoist emails, but they keep coming.

Google Calendar Sync 🔄

The removal of two-way sync with Google Calendar has frustrated users who relied on this feature for seamless task management. This change has led some to consider leaving the platform.

I used to love it but recently they removed 2-way sync with Google Calendar - critical functionality.

Recurring Task Complexity 🔁

Users find the process of setting up recurring tasks cumbersome and unintuitive, preferring a simpler interface. This complexity hinders productivity and user satisfaction.

Timezone Prompt Annoyance ⏰

A persistent timezone change prompt is causing frustration, as it repeatedly appears despite user preferences. This disrupts the user experience and needs urgent attention.

Every time I open the app it asks if I want to change to GMT time, even if I hit 'never ask'.

Subscription Cancellation Issues 🚫

Users face difficulties canceling subscriptions, leading to unwanted charges and dissatisfaction. This process needs to be more transparent and user-friendly.

I canceled my subscription but was just charged for another month anyway.

Widget Display Problems 📱

The widget's font size and layout issues are causing usability problems, making it difficult for users to view tasks effectively. This impacts the app's accessibility and user satisfaction.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Email Overload 📧

Users are overwhelmed by excessive emails from Todoist, even after unsubscribing. This leads to frustration and concerns about data privacy.

Google Calendar Sync 🔄

The removal of two-way sync with Google Calendar has frustrated users who relied on this feature for seamless task management. This change has led some to consider leaving the platform.

Recurring Task Complexity 🔁

Users find the process of setting up recurring tasks cumbersome and unintuitive, preferring a simpler interface. This complexity hinders productivity and user satisfaction.

Timezone Prompt Annoyance ⏰

A persistent timezone change prompt is causing frustration, as it repeatedly appears despite user preferences. This disrupts the user experience and needs urgent attention.

Subscription Cancellation Issues 🚫

Users face difficulties canceling subscriptions, leading to unwanted charges and dissatisfaction. This process needs to be more transparent and user-friendly.

Widget Display Problems 📱

The widget's font size and layout issues are causing usability problems, making it difficult for users to view tasks effectively. This impacts the app's accessibility and user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love using this app. It’s so easy to use and I love some of the templates and techniques they teach. It’s intuitive. So easy to keep track of things to do.

User McKStF87

Week of April 9th, 2025

I am a premium subscriber. Loved this app until they inexplicably decided that their new Google Calendar integration didn’t need to include the two-way sync functionality of the old one. They’ve actively made things worse by taking away one of the main reasons I use this app in the first place.

User LaserBidet

Week of April 9th, 2025

This is a very good app and I've used it for years. But I'm a night owl and I want to change the end of day to later than 12am! It ends up being really annoying having to tell Todoist I didn't miss a task, I'm just getting to it later.

User jckosche

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I love using this app. It’s so easy to use and I love some of the templates and techniques they teach. It’s intuitive. So easy to keep track of things to do.

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Todoist

Top Insights This Week

Email Overload

Google Calendar Sync Issues

Recurring Task Complexity

Timezone Change Bug

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts