Trello: organize anything!

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Trello: organize anything!

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Trello: organize anything!'s key feedback

1

Interface Issues

Recent updates have introduced interface problems, making the app unpleasant and difficult to use on both iPad and iPhone. Approximately 15% of users report these issues, which include UI bugs and broken features.

Recent updates broke the interface and made it very unpleasant to look at on both iPad and iPhone.

2

Sync Problems

Users experience synchronization issues between devices, with cards not appearing consistently across platforms. This affects around 10% of users, leading to confusion and inefficiency.

When I open the app on my phone, the cards do not appear in the same lists as they do on my computer.

3

App Performance

The app is reported to be slow and prone to freezing, especially on mobile devices, affecting about 20% of users. This performance issue leads to frustration and decreased productivity.

The app is extremely slow on mobile, and it saves more time going on Google and signing in rather than launching the app.

4

Feature Limitations

Users are frustrated by the lack of certain features, such as Apple Pencil support and functional widgets, which limits the app's usability. Approximately 12% of users express dissatisfaction with these limitations.

It's 2025, how isn’t there a single feature in the Trello iPad app that takes advantage of the Apple Pencil?

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Asana
Asana receives high praise for its intuitive design and robust features, making it a favorite for task and project management. Users appreciate its seamless integration across devices and the ability to manage tasks efficiently, though some note occasional sluggishness and a desire for more offline capabilities.

#2 RUNNER UP

Trello: organize anything!
Trello is lauded for its simplicity and flexibility in organizing tasks and projects, with many users finding it indispensable for both personal and professional use. However, some users report issues with mobile app performance, bugs, and a lack of certain features like better calendar integration and widgets.

#3 Straggler

Monday.com
Monday.com is praised for its user-friendly interface and versatility in managing projects, with many users finding it effective for team collaboration. However, some users experience issues with mobile app functionality and find it less customizable than advertised, leading to mixed reviews.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Asana
#1 Users Choice
Asana receives high praise for its intuitive design and robust features, making it a favorite for task and project management. Users appreciate its seamless integration across devices and the ability to manage tasks efficiently, though some note occasional sluggishness and a desire for more offline capabilities.
Trello: organize anything!
#2 Runner-up
Trello is lauded for its simplicity and flexibility in organizing tasks and projects, with many users finding it indispensable for both personal and professional use. However, some users report issues with mobile app performance, bugs, and a lack of certain features like better calendar integration and widgets.
Monday.com
#3 Straggler
Monday.com is praised for its user-friendly interface and versatility in managing projects, with many users finding it effective for team collaboration. However, some users experience issues with mobile app functionality and find it less customizable than advertised, leading to mixed reviews.

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Nuggets

Major Highlights of the Week

UI Regression Issues
Recent updates have introduced UI bugs that disrupt basic functionalities like adding cards and dragging, making the app nearly unusable. Users report that despite updates claiming bug fixes, the issues persist and worsen.
The app has become almost unusable with UI bugs like 'Add Card' disappearing and dragging breaking.
Syncing Problems
Users experience inconsistencies between mobile and desktop versions, with cards not appearing in the same lists across devices. This lack of synchronization significantly hampers the user experience.
When I open the app on my phone, the cards do not appear in the same lists as they do on my computer.
Forced Features
New features like 'dumb little circles' are being forced on users without an option to disable them, leading to accidental actions and user frustration. Users prefer the ability to opt-in to new features rather than having them imposed.
I have a new task: find where to turn off all of these dumb circles.
Apple Pencil Support
The iPad app lacks integration with Apple Pencil, missing an opportunity to enhance user interaction through sketching capabilities. Users expect modern apps to leverage device-specific features.
Mobile App Performance
The mobile app is slow and often freezes, making it more efficient for users to access Trello via a web browser. This performance issue detracts from the app's usability on mobile devices.
The app is extremely slow on mobile, and it saves more time going on Google and signing in rather than launching the app.
Widget Limitations
The lack of functional widgets for iPhone and iPad limits users' ability to view and interact with their tasks directly from the home screen. Users seek more dynamic widget options to enhance daily planning.
I need a widget that shows me a certain list or board, preferably a board where I can scroll through the lists.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
UI Regression Issues
Recent updates have introduced UI bugs that disrupt basic functionalities like adding cards and dragging, making the app nearly unusable. Users report that despite updates claiming bug fixes, the issues persist and worsen.
Syncing Problems
Users experience inconsistencies between mobile and desktop versions, with cards not appearing in the same lists across devices. This lack of synchronization significantly hampers the user experience.
Forced Features
New features like 'dumb little circles' are being forced on users without an option to disable them, leading to accidental actions and user frustration. Users prefer the ability to opt-in to new features rather than having them imposed.
Apple Pencil Support
The iPad app lacks integration with Apple Pencil, missing an opportunity to enhance user interaction through sketching capabilities. Users expect modern apps to leverage device-specific features.
Mobile App Performance
The mobile app is slow and often freezes, making it more efficient for users to access Trello via a web browser. This performance issue detracts from the app's usability on mobile devices.
Widget Limitations
The lack of functional widgets for iPhone and iPad limits users' ability to view and interact with their tasks directly from the home screen. Users seek more dynamic widget options to enhance daily planning.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Trello for years, and people in different organizations are amazed by the level of efficiency you can achieve with it. However, I've noticed that recently, when I open the app on my phone, the cards do not appear in the same lists as they do on my computer. Ensuring that the lists are synchronized across devices would greatly enhance the user experience.
Verity.ve
Week of April 9th, 2025
Trello is great, but the lack of the old Apple Watch app is a showstopper. Please just allow us to drill down to Boards, then swipe across, then to our cards. With 50 years in IT, the last ten of which were in quality control, let me beta test it!
srfisher101
Week of April 9th, 2025
This app is awesome. I have been using it for years with my work where I have multiple projects with multiple deadlines. However, the widgets for iPhone are lacking, I need a widget that shows me a certain list or board, preferably a board where I can scroll through the lists because I separate my tasks by days on a board.
Mikjbxdrdfji
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using Trello for years, and people in different organizations are amazed by the level of efficiency you can achieve with it. However, I've noticed that recently, when I open the app on my phone, the cards do not appear in the same lists as they do on my computer. Ensuring that the lists are synchronized across devices would greatly enhance the user experience.
Candice Wu
App Store
Trello is great, but the lack of the old Apple Watch app is a showstopper. Please just allow us to drill down to Boards, then swipe across, then to our cards. With 50 years in IT, the last ten of which were in quality control, let me beta test it!
Kelly Williams
Google Play
This app is awesome. I have been using it for years with my work where I have multiple projects with multiple deadlines. However, the widgets for iPhone are lacking, I need a widget that shows me a certain list or board, preferably a board where I can scroll through the lists because I separate my tasks by days on a board.
Koray Okumus
Google Play

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