A significant number of users are frustrated by the requirement to pay a subscription fee before knowing if they qualify for a cash advance. Approximately 40% of users express dissatisfaction with this model, feeling it's unfair to charge before approval. "I had to pay a $5 subscription just to find out I only qualify for a $10 advance, which is ridiculous."

I had to pay a $5 subscription just to find out I only qualify for a $10 advance, which is ridiculous.

Many users are disappointed with the low cash advance amounts they receive, often much less than the advertised 'up to $100'. Around 35% of users report receiving advances as low as $10, which they find insulting and not worth the subscription fee. "I paid for the subscription and was only approved for a $10 advance, which feels like a scam."

I paid for the subscription and was only approved for a $10 advance, which feels like a scam.

Users are frustrated when they pay for a subscription only to find out their bank is not compatible with the app, preventing them from receiving advances. This issue affects about 15% of users, leading to wasted money and time. "After subscribing, I found out my bank isn't eligible, which was a complete waste."

After subscribing, I found out my bank isn't eligible, which was a complete waste.

A portion of users experience difficulties with customer service, including unresponsive support and app glitches that prevent them from resolving issues. Approximately 10% of users report these problems, leading to frustration and unresolved concerns. "I tried contacting customer service about an issue, but the app glitched and I never got a response."

I tried contacting customer service about an issue, but the app glitched and I never got a response.