Tumblr – Fandom, Art, Chaos

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Tumblr – Fandom, Art, Chaos's key feedback

Persistent App Refresh

A significant number of users, approximately 20%, report that the app refreshes every time they leave it, causing them to lose their place and progress. This issue persists despite attempts to disable background refresh and reinstall the app.

Every time I leave the app, it refreshes and I lose my spot, which is incredibly frustrating.

Ad Repetition

Around 10% of users are frustrated by the repetitive display of the same advertisements, even after reporting and blocking them multiple times, indicating a need for improved ad management.

The app keeps showing me the same ad repeatedly, even though I've blocked it.

Overheating Issues

Approximately 5% of users experience their phones overheating when using the app, suggesting a need for optimization to prevent excessive battery usage and heat generation.

Using the app causes my phone to overheat, which is a major concern.

Bot Detection Errors

A small but vocal group of users, about 3%, report issues with accounts being incorrectly flagged as bots, leading to account terminations and lengthy appeal processes.

My account was wrongly flagged as a bot and terminated, and the appeal process is taking forever.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Pinterest is highly praised for its vast collection of ideas and inspiration across various topics, making it a favorite for creative projects and lifestyle tips. Users appreciate its user-friendly interface and the ability to easily save and organize content. However, some users have expressed frustration with the increase in ads and AI-generated content.

#2 RUNNER UP

Tumblr – Fandom, Art, Chaos

Tumblr is loved for its unique community and the freedom it offers for creative expression, particularly in fandoms and art. Users appreciate the platform's nostalgic feel and the ability to engage deeply with content. However, technical issues such as app refresh problems and account management frustrations have been noted by some users.

#3 Straggler

Instagram

Instagram is popular for its visually appealing platform and the ability to connect with friends and influencers. Users enjoy the diverse content and the platform's role in social interaction. However, some users have reported issues with app glitches, privacy concerns, and dissatisfaction with recent updates.

Nuggets

Major Highlights of the Week

Persistent Ad Repetition

Users are frustrated with the app's inability to stop showing the same advertisement repeatedly, even after reporting and blocking it multiple times.

The app keeps showing me the same ad despite blocking it several times.

App Refresh Issue

The app refreshes and loses the user's place whenever they switch to another app, causing significant disruption in user experience.

Every time I leave the app, it refreshes and I lose my spot.

Overheating Devices

The app causes devices to overheat quickly, even with minimal use, which is a critical issue that needs addressing.

Using the app makes my phone overheat, even with no other apps running.

Bot Detection Errors

The app incorrectly flags legitimate user accounts as bots, leading to account terminations and a lengthy, ineffective appeal process.

My account was wrongly flagged as a bot and terminated, with no resolution after months of appeal.

Non-Native Review Popups

Despite having in-app reviews disabled, users still receive non-native popups asking for app reviews, which contradicts their system preferences.

I keep getting review popups even though I've disabled in-app reviews.

Pro Ana Community Concerns

There is a significant concern about the presence of pro-anorexia content on the platform, which poses serious health risks to users.

Please address the pro-anorexia content issue, as it has dangerous consequences.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Persistent Ad Repetition

Users are frustrated with the app's inability to stop showing the same advertisement repeatedly, even after reporting and blocking it multiple times.

App Refresh Issue

The app refreshes and loses the user's place whenever they switch to another app, causing significant disruption in user experience.

Overheating Devices

The app causes devices to overheat quickly, even with minimal use, which is a critical issue that needs addressing.

Bot Detection Errors

The app incorrectly flags legitimate user accounts as bots, leading to account terminations and a lengthy, ineffective appeal process.

Non-Native Review Popups

Despite having in-app reviews disabled, users still receive non-native popups asking for app reviews, which contradicts their system preferences.

Pro Ana Community Concerns

There is a significant concern about the presence of pro-anorexia content on the platform, which poses serious health risks to users.

Quotes of the week

Hear from some of the most impactful users to drive changes

Every single time I leave the app, even for a few seconds, it refreshes and I lose where I was. This makes it frustrating to use, especially when searching or scrolling through content. Please fix this issue.

CoonBillyGamer

Week of April 9th, 2025

I’ve been on Tumblr for years, but it’s horrible at identifying bots. Every account I create gets incorrectly flagged, and appealing takes forever. This makes the app unusable.

usedtolovetumblr

Week of April 9th, 2025

You guys need to update the app so it doesn’t overheat phones. Also, consider removing restrictions on how many blogs we can follow or posts we can reblog in a day.

b_breezy

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I’ve been on Tumblr for years, but it’s horrible at identifying bots. Every account I create gets incorrectly flagged, and appealing takes forever. This makes the app unusable.

Kelly Williams

Google Play

You guys need to update the app so it doesn’t overheat phones. Also, consider removing restrictions on how many blogs we can follow or posts we can reblog in a day.

Koray Okumus

Google Play

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User Experience Report

Tumblr – Fandom, Art, Chaos

Top Insights This Week

Persistent App Refresh

Ad Repetition

Overheating Issues

Bot Detection Errors

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts