A significant number of users, approximately 15%, report issues with subscription recognition and billing discrepancies, leading to frustration and inability to access paid features. Users also find it difficult to cancel subscriptions, feeling trapped in unwanted plans.

I paid for a subscription, but the app doesn't recognize it and makes it hard to cancel.

Around 20% of users express dissatisfaction with the limited functionality available in the free version, feeling pressured to pay for a subscription after minimal use, which is particularly challenging for students with tight budgets.

I could only use the app a few times before it required a subscription, which I can't afford as a student.

Approximately 10% of users experience issues with the app generating incorrect or irrelevant notes from their recordings or PDFs, which undermines the app's reliability and usefulness for studying.

I uploaded a lecture on mental health, but the notes were about drawing a cat's face.

About 8% of users report technical problems such as the app freezing, failing to generate notes, or malfunctioning during phone calls, which disrupts their ability to use the app effectively.

The app froze and didn't generate notes after I declined a phone call, making it unusable.