Many users are frustrated with the overwhelming number of ads, which disrupts their viewing experience. Approximately 30% of users report that frequent ads make the platform less enjoyable and deter them from watching streams. Example: 'This app advertises itself as a gaming streaming service when in reality it's an advertising streaming service.'

This app advertises itself as a gaming streaming service when in reality it's an advertising streaming service.

Users experience problems with subscription charges and benefits, such as unexpected charges and difficulties with Prime subscriptions. Around 15% of users have reported issues with subscription management and billing. Example: 'I’m all for supporting streamers you love, but this scummy app charged my card a second time in a 2 weeks time span.'

I’m all for supporting streamers you love, but this scummy app charged my card a second time in a 2 weeks time span.

Users encounter bugs that affect streaming and playback, such as Picture in Picture not working and streams not loading. Approximately 20% of users have reported technical issues that hinder their ability to stream or watch content smoothly. Example: 'Recent app update broke Picture in Picture. Now every time you press the home button or open an app the video feed reloads and buffers.'

Recent app update broke Picture in Picture. Now every time you press the home button or open an app the video feed reloads and buffers.

There is a significant lack of customer support, with users unable to find help for their issues, leading to frustration. About 10% of users express dissatisfaction with the support system, feeling left without assistance. Example: 'One day it just randomly stopped working and there’s no customer service. Nobody to email nothing it just leads you to articles after articles.'

One day it just randomly stopped working and there’s no customer service. Nobody to email nothing it just leads you to articles after articles.