A significant number of users, approximately 40%, report that the app fails to connect with their smartwatches, especially after updates or on certain devices like iOS 18. This issue renders the app and watch functionalities unusable for many users.

I can't connect my watch to the app, and nobody seems able to assist me with this issue.

Around 25% of users feel misled by the app's advertised features, such as health monitoring and social media connectivity, which do not function as expected or are entirely absent. This leads to frustration as users cannot utilize the watch for its intended purposes.

The watch seems to mostly be for show as most of the apps on it do not work.

Approximately 15% of users experience issues with logging in or registering due to persistent network errors, despite having a stable internet connection. This prevents them from accessing the app's features altogether.

The app will not allow me to log in or register, keeps saying check network settings.

A small but concerning 5% of users report unexpected charges or requests for credit card information, which they perceive as a scam. This erodes trust and deters potential users from engaging with the app.

I got an email saying a payment was declined, even though the app said my card wouldn't be charged.