Many users report that the app frequently crashes, freezes, or experiences lag, especially after updates. This affects approximately 30% of users, making it difficult to complete routes efficiently.

The app crashes every time I try to start my route, making it impossible to work.

Drivers feel that the pay is insufficient, especially considering the wear and tear on their vehicles and the time spent on long routes. Around 25% of users express dissatisfaction with the compensation structure.

The pay is not worth the time and effort, especially with the long routes and vehicle expenses.

Some drivers struggle to find available routes or orders, even in large cities, which limits their ability to earn. This issue affects about 15% of users.

Despite living in a large city, I rarely see any routes available in the app.

Users report that customer support is slow and unhelpful, particularly when resolving issues with orders or app functionality. Approximately 10% of users are affected by this problem.

Customer service is very slow and doesn't resolve issues effectively.