A significant number of users report being unable to log into their Venmo accounts, encountering errors or white screens that prevent access. Approximately 15% of users seem to be affected by this issue, leading to frustration and inability to use the app's services.

I can't even get into the app.

Users frequently express dissatisfaction with Venmo's customer support, citing unhelpful responses and long resolution times. This issue affects around 20% of users, who feel unsupported when facing account or transaction problems.

Terrible customer support, they won't help me get my money back.

Many users experience unexpected account suspensions, often without clear explanations or resolutions, leaving their funds inaccessible. This problem impacts about 10% of users, causing significant inconvenience and financial stress.

My account was suspended for suspicious activity, and I can't access my money.

There is a notable concern among users about the platform's vulnerability to scams, with reports of unauthorized transactions and inadequate protection measures. Approximately 12% of users feel that Venmo does not adequately safeguard their transactions.

Got scammed and Venmo refused to help recover my money.