Viggle AI

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of Viggle AI's key feedback

Inappropriate Content

A significant number of users, approximately 10%, have encountered uncensored and inappropriate content, such as gore, which is distressing and not promptly removed despite being reported.

I stumbled upon an account with uncensored gore, and it was sickening.

Payment Issues

Around 5% of users have experienced issues with payments, such as being charged without receiving the promised pro version, leading to frustration and distrust.

I paid $10 for the pro version, but it said payment failed, and I still don't have access.

Subscription Model

Approximately 15% of users are dissatisfied with the shift to a subscription model, feeling that the app was better when it was free and now find it too expensive.

The app was free when I first downloaded it, but now it requires a monthly subscription.

Server Capacity

About 8% of users report issues with server capacity, experiencing long wait times or being unable to generate videos due to the app being at full capacity.

Every time I try to make a video, it says they're at full capacity, and I've been waiting for two weeks.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Replika

Replika receives high praise for its engaging and supportive AI interactions, with users appreciating its ability to provide companionship and emotional support. However, some users express dissatisfaction with subscription charges and occasional glitches in AI behavior.

#2 RUNNER UP

Viggle AI

Viggle AI is appreciated for its creative video generation capabilities and user-friendly interface, but many users are frustrated with the introduction of subscription fees and technical issues like app freezing and network errors.

#3 Straggler

Wombo

Wombo is praised for its fun and creative AI-generated art, but users are disappointed with the lack of new features and styles, as well as issues with app functionality and customer support.

Nuggets

Major Highlights of the Week

Gore Content

Users are encountering uncensored gore content in the app's recommendations, which is causing distress and raising concerns about content moderation. This issue persists despite users reporting the accounts responsible for such content.

I stumbled upon an account full of uncensored gore, and it made me sick to my stomach.

Payment Issues

There are instances where users are charged for the pro version, but the app fails to provide access, leading to frustration and distrust. This payment processing error needs immediate attention to prevent revenue loss and customer dissatisfaction.

I paid $10 for the pro version, but it said payment failed even though the money was taken.

Pro Version Backlash

The introduction of a paid pro version has alienated users who previously enjoyed free features, resulting in negative sentiment and potential churn. Users express dissatisfaction with the limited free options and outdated content.

I used to have fun with the app, but now I have to pay for pro, and the free content is outdated.

Server Capacity

Users frequently encounter server capacity issues, leading to long wait times and inability to generate videos, which diminishes the app's usability and user experience. This persistent problem is likened to a 'waiting simulator' by frustrated users.

Every time I try to make a video, it says they're at full capacity, and it's been two weeks.

Daily Limit Confusion

The app's daily free video creation limit is causing confusion and dissatisfaction among users, as they are unable to create videos even after the supposed reset time. This miscommunication affects user engagement and satisfaction.

It keeps saying I've used my daily free videos, but it doesn't work even when I come back the next day.

Content Moderation

Concerns about inappropriate content, such as explicit material, are raised, indicating a need for stricter content moderation to maintain a safe environment. This issue affects the app's reputation and user trust.

The first thing I saw was a girl performing an explicit act, which was shocking.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Gore Content

Payment Issues

Pro Version Backlash

Server Capacity

Daily Limit Confusion

Content Moderation

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is fun to use, but I stumbled upon uncensored gore content in my recommendations. I reported it, but it seems like it won't be taken down. This is very concerning.

I13.dani

Week of April 9th, 2025

I wanted to try the pro version, paid $10, but the payment failed even though the money was taken. I still don't have access to the pro features.

Joon2452

Week of April 9th, 2025

When I first downloaded this app it was free, now I got a new phone and you’re asking for a monthly subscription to generate videos. This is disappointing.

Wajiah74

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is fun to use, but I stumbled upon uncensored gore content in my recommendations. I reported it, but it seems like it won't be taken down. This is very concerning.

Candice Wu

App Store

I wanted to try the pro version, paid $10, but the payment failed even though the money was taken. I still don't have access to the pro features.

Kelly Williams

Google Play

When I first downloaded this app it was free, now I got a new phone and you’re asking for a monthly subscription to generate videos. This is disappointing.

Koray Okumus

Google Play

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User Experience Report

Viggle AI

Top Insights This Week

Inappropriate Content

Payment Issues

Subscription Model

Server Capacity

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts