A significant number of users, approximately 20%, are frustrated with the app's Read Aloud feature, which uses a robotic and unnatural voice, making it difficult to enjoy or focus on the content. This issue is particularly problematic for users who rely on audio features for learning.

The app's voice reader is so robotic that it makes listening to my textbooks unbearable.

Around 15% of users report problems with the app's search functionality, which often fails to locate the correct page or section, making it challenging to find information quickly and efficiently. This inconsistency in search results affects the overall usability of the app.

The search function doesn't work properly, making it hard to find specific information in my textbooks.

Approximately 10% of users experience issues with logging in and maintaining access to their purchased books, with some users being signed out frequently or unable to access their books altogether. This disrupts their study sessions and causes significant frustration.

I keep getting signed out of the app, and sometimes I can't access the books I've paid for.

About 10% of users are affected by issues with text reflow and navigation, where the text repositions unexpectedly during searches or when adjusting the view, causing users to lose their place and making reading difficult.

Every time I search for a keyword, the text reflows, and I lose my place, making the app hard to use.