Wizz App - chat now

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Wizz App - chat now

Top Insights This Week

Week of April 7th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Wizz App - chat now's key feedback

1

Unjust Bans

A significant number of users, approximately 15%, report being banned or restricted without clear justification, often immediately after account creation or for seemingly innocuous actions. This issue creates frustration and discourages continued use of the app.

I downloaded this app like 3 seconds ago and didn't even make an account before I got banned.

2

Photo Upload Issues

Around 10% of users experience problems with uploading photos, where appropriate images are flagged as violating community guidelines, leading to user dissatisfaction and potential app abandonment.

I go to upload a photo and it constantly says I violate community guidelines when it’s a perfectly appropriate photo of myself.

3

Messaging Glitches

Approximately 8% of users face issues with messaging, where messages are not being sent or received, or users are unable to connect with others despite being active, impacting the core functionality of the app.

I’m not getting any chats and my account is not working.

4

Age Verification Problems

About 5% of users encounter difficulties with age verification, where the app incorrectly processes their age, preventing them from accessing the app and leading to user frustration.

I got the app super excited and put my birthday in I’m 17 and it wouldn’t let me even enter the app it kept saying my birthday was wrong.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Wizz App - chat now
Wizz App receives mixed feedback. Users appreciate the app for its ability to connect people and its free features, but many express frustration over account restrictions, inappropriate content, and technical issues. Some users feel the app is more like a dating platform rather than a friend-making app.

#2 RUNNER UP

Yubo
Yubo is praised for its ability to help users meet new people and make friends, with many users finding it easy to use and effective for socializing. However, there are significant concerns about fake profiles, bots, and inappropriate content, which detract from the overall user experience.

#3 Straggler

Bumble
Bumble is appreciated for its unique approach where women make the first move, and many users find it effective for dating and networking. However, there is criticism regarding its premium features, with users feeling pressured to pay for better visibility and matches, and some report issues with fake profiles and technical glitches.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Wizz App - chat now
#1 Users Choice
Wizz App receives mixed feedback. Users appreciate the app for its ability to connect people and its free features, but many express frustration over account restrictions, inappropriate content, and technical issues. Some users feel the app is more like a dating platform rather than a friend-making app.
Yubo
#2 Runner-up
Yubo is praised for its ability to help users meet new people and make friends, with many users finding it easy to use and effective for socializing. However, there are significant concerns about fake profiles, bots, and inappropriate content, which detract from the overall user experience.
Bumble
#3 Straggler
Bumble is appreciated for its unique approach where women make the first move, and many users find it effective for dating and networking. However, there is criticism regarding its premium features, with users feeling pressured to pay for better visibility and matches, and some report issues with fake profiles and technical glitches.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Photo Upload Issues
Users face frequent rejections when uploading photos, even when they adhere to community guidelines, leading to frustration and potential app abandonment.
Uploading a photo of myself keeps getting flagged as inappropriate, making me want to delete the app.
Unjust Bans
Accounts are being banned immediately upon login or for seemingly innocuous actions, causing users to feel unfairly treated and frustrated.
I was banned just minutes after logging in, despite having a simple bio.
Account Restrictions
Users experience account restrictions without clear reasons, and appeals for resolution are often ignored, leading to dissatisfaction with customer support.
My account is restricted for no reason, and my appeals are ignored.
Inconsistent Features
Frequent changes and removals of app features frustrate users, who find the inconsistency disruptive to their experience.
Stop adding and removing features constantly; it's really annoying.
Messaging Glitches
Users report issues with messaging, where messages are not being sent or received, impacting the core functionality of the app.
No one is receiving my messages, even though my account isn't restricted.
Age Verification Errors
The app's age verification system incorrectly blocks users from accessing the app, even when they enter valid birthdates.
I'm 17, but the app won't let me in, saying my birthday is wrong.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Photo Upload Issues
Users face frequent rejections when uploading photos, even when they adhere to community guidelines, leading to frustration and potential app abandonment.
Unjust Bans
Accounts are being banned immediately upon login or for seemingly innocuous actions, causing users to feel unfairly treated and frustrated.
Account Restrictions
Users experience account restrictions without clear reasons, and appeals for resolution are often ignored, leading to dissatisfaction with customer support.
Inconsistent Features
Frequent changes and removals of app features frustrate users, who find the inconsistency disruptive to their experience.
Messaging Glitches
Users report issues with messaging, where messages are not being sent or received, impacting the core functionality of the app.
Age Verification Errors
The app's age verification system incorrectly blocks users from accessing the app, even when they enter valid birthdates.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app is honestly so dumb. I go to upload a photo and it constantly says I violate community guidelines when it’s a perfectly appropriate photo of myself. It’s gotten to a point where I’m ready to delete it bc I can’t even upload any new photos without it getting taken down.
Count your days btch
Week of April 7th, 2025
Could you please stop adding things to your app just to remove them later? It’s a constant thing and it’s rlly annoying. And FIX THE MUSIC ISSUE!!
kfksjcjekdkwkskfieiej
Week of April 7th, 2025
The system is so flawed it keeps making the people I have already requested to message come up on my swipes I get that there aren’t enough people but then give me people from different states it overall just dosent make any sense
CupCake0921
Week of April 7th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
This app is honestly so dumb. I go to upload a photo and it constantly says I violate community guidelines when it’s a perfectly appropriate photo of myself. It’s gotten to a point where I’m ready to delete it bc I can’t even upload any new photos without it getting taken down.
Candice Wu
App Store
Could you please stop adding things to your app just to remove them later? It’s a constant thing and it’s rlly annoying. And FIX THE MUSIC ISSUE!!
Kelly Williams
Google Play
The system is so flawed it keeps making the people I have already requested to message come up on my swipes I get that there aren’t enough people but then give me people from different states it overall just dosent make any sense
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

14 day free trial of paid features

⁠Migrate your feedback in one-click