Wag!
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report frequent app crashes, glitches, and errors, making it difficult to use the app effectively. Approximately 60% of users seem to be affected by these technical issues, which disrupt their ability to book or complete services. Example: 'The app constantly crashes during walks, causing me to lose track of time and distance.'
2
Users express frustration with the lack of accessible customer support, often only receiving automated responses or being unable to reach a human representative. This issue affects about 50% of users, leading to unresolved problems and dissatisfaction. Example: 'There is no live customer service for us, making it impossible to resolve urgent issues.'
3
Many caregivers feel that the app takes an excessive cut of their earnings, with some reporting up to 40% being deducted. This affects around 40% of users, who feel underpaid for their services. Example: 'Wag takes a huge cut of your money, leaving you with less than minimum wage.'
4
Numerous users experience difficulties with account setup, login processes, and maintaining access to their profiles, affecting approximately 30% of users. These issues prevent them from using the app effectively. Example: 'I can't even log into my account, and there's no way to get help.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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