Some users experience significant issues with delivery, such as drivers going to the wrong location and language barriers, affecting approximately 10% of users. This leads to frustration and a poor delivery experience.

Deliveries often go to the wrong hotel entrance, and drivers don't speak English, making it a frustrating experience.

The app's performance is a major concern, with frequent crashes and slow operation, impacting around 15% of users. This results in users opting for alternative shopping platforms due to the inconvenience.

The app is slow, glitches often, and crashes, making it difficult to use and pushing me to shop elsewhere.

Users are frustrated with excessive notifications and pop-ups, even after opting out, affecting about 8% of users. This constant barrage of messages makes the app less enjoyable to use.

Despite turning off marketing messages, I keep receiving notifications, which is very annoying.

Frequent order cancellations without clear reasons are a significant pain point, affecting approximately 5% of users. This issue leads to dissatisfaction and a lack of trust in the service.

My orders are canceled repeatedly, and I have to reset my password every time I open the app.