Many users report problems with the subscription model, including being charged after canceling the trial or not receiving promised free subscriptions. Approximately 15% of users seem affected by these issues, leading to frustration and distrust. "I subscribed for the free trial, canceled within 24 hours, but was billed anyway and can't get a response from support."

I subscribed for the free trial, canceled within 24 hours, but was billed anyway and can't get a response from support.

Users are frustrated with the app's lack of detailed charts and coverage for certain lakes and regions, which are advertised as covered. This affects about 10% of users, particularly those in less populated or specific areas. "Lake Winnipesaukee in NH is listed in the coverage map but has no depth or hazard information."

Lake Winnipesaukee in NH is listed in the coverage map but has no depth or hazard information.

Some users experience difficulties setting up accounts, with issues like password resets not working and error codes appearing. This affects around 5% of users, hindering their ability to use the app. "I've tried countless times to set up an account, but each attempt fails with error codes."

I've tried countless times to set up an account, but each attempt fails with error codes.

The app's pricing is considered high by some users, especially given the limited use during off-seasons. Approximately 8% of users express concerns about the cost, suggesting a need for more flexible pricing. "The annual price is reasonable, but it's too high for those who can't use it year-round."

The annual price is reasonable, but it's too high for those who can't use it year-round.