A significant number of users, approximately 20%, report frustration with Webull's customer support, citing long wait times for phone support and delayed email responses. This issue is particularly problematic during urgent trading situations, leading to dissatisfaction and potential financial loss.

I waited hours for customer support and received vague responses, making it difficult to resolve my issue.

Around 15% of users experience difficulties with banking transactions, including restrictions to a single bank for deposits and challenges in withdrawing funds. These issues cause significant inconvenience and can hinder timely trading opportunities.

I couldn't deposit money in time to trade due to restrictions with bank connections.

Approximately 10% of users are affected by delays in receiving tax documents, which are often pushed back beyond the expected delivery dates. This can be problematic for users who need to file taxes promptly and rely on timely documentation.

My tax documents are always late, making it hard to file taxes on time.

About 5% of users who pay for the app services are frustrated by the presence of ads, which they find intrusive and difficult to disable. This diminishes the user experience and leads to dissatisfaction among paying customers.

Despite paying for the app, I still see too many ads, which are hard to close.