Workday

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Workday's key feedback

Login Issues

A significant number of users experience frequent login issues, including being logged out unexpectedly and difficulties with Face ID and password resets. Approximately 30% of users report these problems, which disrupt their workflow and cause frustration.

The app constantly logs me out, forcing me to re-enter my credentials multiple times a day.

Complex Navigation

Many users find the app's interface overly complicated and difficult to navigate, making it challenging to perform basic tasks like entering time or checking schedules. This affects around 25% of users, leading to inefficiencies and dissatisfaction.

The app requires too many steps for simple tasks, making it hard to use efficiently.

Scheduling Errors

Users report issues with scheduling, such as approved time off not being reflected and discrepancies in weekly schedules. These errors impact about 15% of users, causing confusion and operational challenges.

My approved time off wasn't shown in the schedule, leading to work conflicts.

Performance Glitches

The app is described as slow and buggy, with frequent crashes and inconsistent performance. Approximately 20% of users are affected by these glitches, which hinder their ability to use the app effectively.

The app is slow and crashes often, making it frustrating to use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ADP Workforce Now

ADP Workforce Now receives mixed feedback. Users appreciate its ease of use and convenience for managing payroll and HR tasks, but many report issues with app stability, login problems, and slow performance.

#2 RUNNER UP

Oracle HCM Cloud

Oracle HCM Cloud is criticized for its poor user interface and frequent login issues. Users find it slow and cumbersome, with many reporting that it crashes often and lacks essential features.

#3 Straggler

Workday

Workday receives mixed reviews. While some users find it user-friendly and appreciate its functionality for managing work tasks, many others criticize it for being complicated, buggy, and having frequent login issues.

Nuggets

Major Highlights of the Week

Schedule Visibility

Users miss the daily schedule feature on the homepage, which provided quick access to their work schedule. The removal of this feature has led to inconvenience and requests for its return.

Please bring back the daily schedule on the home page.

Frequent logouts and the inability to save credentials cause significant frustration, especially when updates occur. Users find the 'Remember Me' feature ineffective, leading to repeated login attempts.

Would be nice if it wouldn’t log me out every time there’s an update.

Time Tracking Issues

The app lacks clear visibility of daily clock-in and clock-out hours, complicating time management for users. This absence hinders users from effectively tracking their work hours and break times.

I’d love to be able to see how many hours a day I’m clocked in & out per day.

Complex Navigation

The app's navigation is perceived as overly complicated, making it difficult for users to perform basic tasks. This complexity leads to inefficiencies and user dissatisfaction.

Way too complicated to navigate easily.

Inconsistent Interface

Users experience inconsistency in the app's interface, which affects functionality like Face ID and task completion. This inconsistency leads to a frustrating user experience.

FaceID always stops working after a period of time.

Timecard System Flaws

The timecard system is criticized for inaccuracies in tracking comp time, PTO, and sick time hours. Users find it unreliable and a source of constant issues.

The timecard system is the worst thing ever!

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Schedule Visibility

Users miss the daily schedule feature on the homepage, which provided quick access to their work schedule. The removal of this feature has led to inconvenience and requests for its return.

Time Tracking Issues

The app lacks clear visibility of daily clock-in and clock-out hours, complicating time management for users. This absence hinders users from effectively tracking their work hours and break times.

Complex Navigation

The app's navigation is perceived as overly complicated, making it difficult for users to perform basic tasks. This complexity leads to inefficiencies and user dissatisfaction.

Inconsistent Interface

Users experience inconsistency in the app's interface, which affects functionality like Face ID and task completion. This inconsistency leads to a frustrating user experience.

Timecard System Flaws

The timecard system is criticized for inaccuracies in tracking comp time, PTO, and sick time hours. Users find it unreliable and a source of constant issues.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app frequently logs me out, forcing me to re-enter my credentials, which is frustrating and time-consuming, especially when I'm trying to switch between tasks quickly.

Gabe from Protech

Week of April 9th, 2025

The app's interface is inconsistent, making it difficult to clock in or find the right features, and FaceID often stops working, adding to the frustration.

Jlmpitvg

Week of April 9th, 2025

I appreciate the app's functionality, but the frequent requirement to reset passwords is inconvenient and disrupts workflow.

Joedaless

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app frequently logs me out, forcing me to re-enter my credentials, which is frustrating and time-consuming, especially when I'm trying to switch between tasks quickly.

Candice Wu

App Store

The app's interface is inconsistent, making it difficult to clock in or find the right features, and FaceID often stops working, adding to the frustration.

Kelly Williams

Google Play

I appreciate the app's functionality, but the frequent requirement to reset passwords is inconvenient and disrupts workflow.

Koray Okumus

Google Play

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User Experience Report

Workday

Top Insights This Week

Login Issues

Complex Navigation

Scheduling Errors

Performance Glitches

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts