Yik Yak

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Yik Yak

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Yik Yak's key feedback

1

Toxic Environment

A significant number of users, approximately 40%, report that the app fosters a toxic environment where cyberbullying, harassment, and hate speech are prevalent. The anonymity feature, while intended to encourage open communication, often leads to negative interactions and emotional harm.

This app is just a way to cyberbully and spread rumors anonymously.

2

Inconsistent Moderation

Around 30% of users express frustration with the app's moderation system, which they perceive as biased and inconsistent. Many users report being unfairly banned or having posts removed without clear justification, while harmful content often remains unaddressed.

I got my account indefinitely suspended for a post while others can threaten me and never get banned.

3

Technical Glitches

Approximately 20% of users experience technical issues, such as images not loading, app crashes, and glitches that affect usability. These problems detract from the user experience and require frequent app redownloads or restarts.

I have to keep redownloading the app to get the images to work for an hour and then they go back to not loading.

4

Intrusive Ads

About 10% of users are dissatisfied with the intrusive nature of ads, which disrupt app functionality by pausing music and redirecting users to potentially harmful websites. This negatively impacts the overall user experience.

The ads interrupt the music I'm listening to and sometimes open malware websites.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Jodel
Jodel receives positive feedback for its local anonymous posting service, with users appreciating its simplicity and community engagement. However, some users express concerns about moderation and the app's declining user base.

#2 RUNNER UP

Whisper
Whisper is praised for its privacy and the ability to share secrets anonymously, but users often report issues with scammers and inappropriate content. The app's community aspect is appreciated, but moderation and content control are areas of concern.

#3 Straggler

Yik Yak
Yik Yak receives mixed feedback, with users criticizing its moderation policies and the prevalence of bullying and harassment. While some appreciate the app's anonymity and community features, many express frustration with technical issues and the app's handling of user reports.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Jodel
#1 Users Choice
Jodel receives positive feedback for its local anonymous posting service, with users appreciating its simplicity and community engagement. However, some users express concerns about moderation and the app's declining user base.
Whisper
#2 Runner-up
Whisper is praised for its privacy and the ability to share secrets anonymously, but users often report issues with scammers and inappropriate content. The app's community aspect is appreciated, but moderation and content control are areas of concern.
Yik Yak
#3 Straggler
Yik Yak receives mixed feedback, with users criticizing its moderation policies and the prevalence of bullying and harassment. While some appreciate the app's anonymity and community features, many express frustration with technical issues and the app's handling of user reports.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Inadequate Moderation
The app's moderation system is inconsistent and often punishes users unfairly while allowing harmful content to persist. Users experience bans for minor infractions, while more severe violations like harassment and threats remain unaddressed.
I was banned for mentioning a common first name, yet racist and threatening posts remain.
Ad Disruptions
Advertisements on the app disrupt user experience by pausing music and redirecting users to potentially harmful websites. This not only frustrates users but also raises security concerns.
Ads pause my music and sometimes redirect me to scam websites.
Anonymity Abuse
The app's anonymity feature is exploited for cyberbullying, harassment, and spreading misinformation, creating a toxic environment. This misuse undermines the app's goal of fostering community connections.
Anonymity allows users to bully and spread harmful content without accountability.
Account Management Issues
Users face difficulties managing their accounts, including problems with deleting accounts and changing associated schools. These issues hinder user control and satisfaction.
I can't delete my account or change my school, which is frustrating.
Glitchy Performance
Frequent glitches, such as images not loading and repeated rule compliance prompts, degrade the app's usability. These technical issues detract from the overall user experience.
The app is glitchy, forcing me to repeatedly acknowledge rules and making images fail to load.
Biased Content Regulation
The app's content regulation appears biased, with non-liberal views being disproportionately banned. This perceived bias alienates users who feel their freedom of expression is stifled.
I was banned for expressing non-liberal views, while others can post threats without consequence.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Inadequate Moderation
The app's moderation system is inconsistent and often punishes users unfairly while allowing harmful content to persist. Users experience bans for minor infractions, while more severe violations like harassment and threats remain unaddressed.
Ad Disruptions
Advertisements on the app disrupt user experience by pausing music and redirecting users to potentially harmful websites. This not only frustrates users but also raises security concerns.
Anonymity Abuse
The app's anonymity feature is exploited for cyberbullying, harassment, and spreading misinformation, creating a toxic environment. This misuse undermines the app's goal of fostering community connections.
Account Management Issues
Users face difficulties managing their accounts, including problems with deleting accounts and changing associated schools. These issues hinder user control and satisfaction.
Glitchy Performance
Frequent glitches, such as images not loading and repeated rule compliance prompts, degrade the app's usability. These technical issues detract from the overall user experience.
Biased Content Regulation
The app's content regulation appears biased, with non-liberal views being disproportionately banned. This perceived bias alienates users who feel their freedom of expression is stifled.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's moderation system is flawed, as it bans posts simply for being reported, regardless of actual guideline violations. This has led to many loyal users being banned indefinitely without clear reasons, making the app less appealing.
tiberiusbro
Week of April 9th, 2025
The app's anonymity feature often leads to cyberbullying and the spread of harmful content, which negatively impacts user experience and community safety.
BigBadBruin12
Week of April 9th, 2025
While the app is a great way to connect with local communities, it has several glitches, such as unfollowing people randomly and issues with profile pictures, which need to be addressed for a smoother user experience.
sylveon trainer
Week of April 9th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app's moderation system is flawed, as it bans posts simply for being reported, regardless of actual guideline violations. This has led to many loyal users being banned indefinitely without clear reasons, making the app less appealing.
Candice Wu
App Store
The app's anonymity feature often leads to cyberbullying and the spread of harmful content, which negatively impacts user experience and community safety.
Kelly Williams
Google Play
While the app is a great way to connect with local communities, it has several glitches, such as unfollowing people randomly and issues with profile pictures, which need to be addressed for a smoother user experience.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

14 day free trial of paid features

⁠Migrate your feedback in one-click