ZeeMee: College Chat & Friends

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of ZeeMee: College Chat & Friends's key feedback

Notification Issues

Many users experience persistent notification problems, such as unread message indicators that don't clear or notifications for messages that aren't visible. Approximately 20% of users report this issue, which significantly impacts their app experience.

The app shows unread messages even after I've read them and deleted the app.

Sign-Up Barriers

A significant number of users face difficulties during the sign-up process, often due to phone number validation errors. This issue affects around 10% of users, preventing them from accessing the app entirely.

I can't get past the sign-up screen because my phone number is marked as invalid.

Community Management Glitches

Users report problems with managing their community memberships, such as being unable to leave groups or being re-added to groups they've left. This affects about 15% of users, causing frustration and clutter in their app experience.

I keep trying to leave a community, but the app won't let me.

Roommate Matching Limitations

The roommate matching feature lacks filters for age or graduation year, which is a concern for users seeking roommates of similar age or academic standing. Approximately 5% of users express dissatisfaction with this limitation.

I want to find a roommate my age, but all my matches are freshmen.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

WhatsApp is highly praised for its reliability, ease of use, and features like end-to-end encryption and group chats. Users appreciate its constant updates and seamless communication capabilities, although some express frustration with occasional glitches and feature limitations.

#2 RUNNER UP

ZeeMee: College Chat & Friends

ZeeMee receives mixed feedback; users appreciate its ability to connect with potential college friends and roommates, but many report issues with bugs, notification problems, and difficulties with chat functionalities. Despite these challenges, it remains a popular choice for college networking.

#3 Straggler

Discord

Discord is favored for its robust communication features, especially for gaming and community interactions. However, users frequently report issues with bugs, slow performance, and dissatisfaction with recent updates, particularly concerning the mobile app's functionality and user interface changes.

Nuggets

Major Highlights of the Week

Notification Issues

Users experience persistent notification issues, including unread message counts that don't clear and notifications for messages that don't exist. This disrupts the user experience and causes frustration.

The app shows 82 unread messages even after reading all and deleting the app.

Sign-Up Barriers

Some users face difficulties during the sign-up process due to invalid phone number errors, preventing them from accessing the app. This issue is particularly problematic for international users.

I can't sign up because my phone number is marked as invalid, even though it worked before.

Community Exit Glitch

Users report being unable to leave communities or groups, even after attempting to exit multiple times or deleting the app. This results in unwanted notifications and cluttered user interfaces.

I keep trying to leave a community, but it won't let me, even after deleting the app.

Roommate Match Limitations

The roommate matching feature lacks filters for age or graduation year, leading to mismatches for users seeking roommates of similar age or academic standing.

Every roommate match is a freshman, but I want someone my age.

Message Sending Failures

There are instances where direct messages and group chat messages fail to send or disappear, hindering communication and causing user frustration.

Messages I send in group chats get deleted before sending.

Limited College Listings

Some users cannot find their college listed in the app, limiting their ability to connect with peers from their institution. This restricts the app's utility for these users.

I can't find my college on the app, which limits my ability to connect.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Notification Issues

Sign-Up Barriers

Some users face difficulties during the sign-up process due to invalid phone number errors, preventing them from accessing the app. This issue is particularly problematic for international users.

Community Exit Glitch

Users report being unable to leave communities or groups, even after attempting to exit multiple times or deleting the app. This results in unwanted notifications and cluttered user interfaces.

Roommate Match Limitations

The roommate matching feature lacks filters for age or graduation year, leading to mismatches for users seeking roommates of similar age or academic standing.

Message Sending Failures

There are instances where direct messages and group chat messages fail to send or disappear, hindering communication and causing user frustration.

Limited College Listings

Some users cannot find their college listed in the app, limiting their ability to connect with peers from their institution. This restricts the app's utility for these users.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is pretty good, but I only joined one school's community and it added me to another school, and it won’t let me leave. Also, the app should be promoted more because there are rarely any users on it.

maggieljohnson

Week of April 9th, 2025

I’m a 3rd year transfer student trying to find a roommate, but every single 'match' is a freshman. I’d like to room with someone my age, but there’s no way to filter by age or graduation year.

sydneycarter_05

Week of April 9th, 2025

The app is nice since it allows me to connect with other people who might be going to the uni I’m planning to go to, but I suggest being able to mute chats because sometimes the conversations in certain chats are spam.

farhana.anisha

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I’m a 3rd year transfer student trying to find a roommate, but every single 'match' is a freshman. I’d like to room with someone my age, but there’s no way to filter by age or graduation year.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

ZeeMee: College Chat & Friends

Top Insights This Week

Notification Issues

Sign-Up Barriers

Community Management Glitches

Roommate Matching Limitations

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts