ZipRecruiter

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of ZipRecruiter's key feedback

Spam Emails

A significant number of users report an increase in spam emails after using the app, suggesting that their email addresses might be shared with third parties. Approximately 10-15% of users seem to be affected by this issue.

After joining, I started receiving 20-30 spam emails daily.

Fake Job Postings

Many users are frustrated with the prevalence of fake job postings, which waste their time and raise concerns about data privacy. This issue affects around 20-25% of users.

Most jobs I applied to were fake, with recruiters asking for personal information.

Location Mismatch

Users frequently encounter job listings that do not match their specified location preferences, leading to a frustrating job search experience. This problem impacts about 15-20% of users.

Despite setting my location, I keep seeing job offers from other states.

One-Tap Apply Issues

The 'one-tap apply' feature lacks a confirmation step, causing accidental applications and user embarrassment. Approximately 5-10% of users have expressed concerns about this feature.

I accidentally applied to jobs I didn't intend to due to the one-tap apply button.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

LinkedIn is highly praised for its extensive networking capabilities and professional connections, making it a valuable tool for career advancement. Users appreciate its user-friendly interface and the ability to connect with industry leaders, although some have reported issues with account verification and customer support.

#2 RUNNER UP

Glassdoor

Glassdoor is appreciated for providing insights into company cultures and salaries, helping users make informed career decisions. However, some users have experienced technical issues with the app and have reported outdated job listings.

#3 Straggler

ZipRecruiter

ZipRecruiter receives mixed feedback; while some users find it effective for quick job applications and appreciate the mobile-friendly design, others criticize it for outdated job postings and a lack of effective filtering options. Concerns about fake job listings and spam emails are also noted.

Nuggets

Major Highlights of the Week

Spam Emails

Users experience a significant increase in spam emails after joining, indicating potential privacy concerns with email handling. This issue could deter new users due to fears of data misuse.

After joining, my spam emails increased from 1 per week to 20-30 per day.

Fake Job Postings

The app is plagued with fake job postings, leading to wasted time and potential security risks for users. This undermines trust in the platform and could drive users to competitors.

Every job I've applied to is fake, with recruiters asking for sensitive information.

Location Mismatch

Job listings often do not match the user's specified location, showing irrelevant results and causing frustration. This misalignment can lead to a poor user experience and decreased app usage.

I input my zip code but get job offers from other states.

One-Tap Apply Issues

The 'one-tap apply' feature lacks a confirmation step, leading to accidental applications and user embarrassment. Implementing a confirmation step could enhance user control and satisfaction.

I accidentally applied to jobs I didn't intend to due to the one-tap apply button.

Inadequate Filters

The app's filtering options are insufficient, making it difficult for users to find relevant job listings. Enhancing filter capabilities could improve search efficiency and user satisfaction.

There are not enough filters to narrow down job searches effectively.

Scam Job Listings

Users encounter scam job listings that misrepresent job roles, leading to wasted time and potential financial loss. Strengthening verification processes could protect users and enhance platform credibility.

I found companies claiming to be marketing agencies that were actually commission-based sales jobs.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Spam Emails

Users experience a significant increase in spam emails after joining, indicating potential privacy concerns with email handling. This issue could deter new users due to fears of data misuse.

Fake Job Postings

The app is plagued with fake job postings, leading to wasted time and potential security risks for users. This undermines trust in the platform and could drive users to competitors.

Location Mismatch

Job listings often do not match the user's specified location, showing irrelevant results and causing frustration. This misalignment can lead to a poor user experience and decreased app usage.

One-Tap Apply Issues

The 'one-tap apply' feature lacks a confirmation step, leading to accidental applications and user embarrassment. Implementing a confirmation step could enhance user control and satisfaction.

Inadequate Filters

The app's filtering options are insufficient, making it difficult for users to find relevant job listings. Enhancing filter capabilities could improve search efficiency and user satisfaction.

Scam Job Listings

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's 'one tap apply' feature lacks a confirmation step, leading to accidental applications. A simple confirmation or undo option would prevent this issue and save time for both users and companies.

Jenxaana

Week of April 9th, 2025

The search function is frustrating as it shows irrelevant job listings. There should be a way to filter out unwanted job types to make the search more efficient.

Ckk1966

Week of April 9th, 2025

The app is overrun with scams, and there should be a verification process for employers to ensure job postings are legitimate.

shdushuddhdue

Week of April 9th, 2025

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

The search function is frustrating as it shows irrelevant job listings. There should be a way to filter out unwanted job types to make the search more efficient.

Kelly Williams

Google Play

The app is overrun with scams, and there should be a verification process for employers to ensure job postings are legitimate.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

ZipRecruiter

Top Insights This Week

Spam Emails

Fake Job Postings

Location Mismatch

One-Tap Apply Issues

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts